Require Program Coordinator, Office of Undergraduate Medical Education in Nashville, TN
Job title: Program Coordinator, Office of Undergraduate Medical Education
Company: Vanderbilt University
Job description: Job Description:
The Program Coordinator is part of the Office of Undergraduate Medical Education's (OUME) Longitudinal Elements team at the Vanderbilt University School of Medicine (VUSM). The program coordinator is responsible for completing a variety of tasks that effectively create positive teaching and learning experiences for faculty and medical students. The Program Coordinator partners with the team's Senior Program Manager and assigned faculty on administrative and operational tasks in course delivery, such as course setup in the online learning management system, classroom preparation, triaging system issues, and tracking student progress for the Vanderbilt Program in Interprofessional Learning (VPIL).
This position also supports the administrative point people and faculty for Foundations of Healthcare Delivery, Learning Communities, Foundation of the Profession, and a new course/program we are currently building and piloting in the MD program as needed. Reporting directly to the Longitudinal Elements Senior Program Manager, a successful Program Coordinator works well on a team and feels comfortable regularly collaborating with other course support staff, instructional designers, and VU and VUMC faculty.
Duties and Responsibilities:
- Executes the course creation, set-up, and delivery of assigned MD courses within the online management system, VSTAR, a Moodle product.
- Tracks student attendance during didactic sessions to ensure compliance from the students that meet the University, VUSM, and other partner institution's requirements.
- May support onboarding for new students, facilitating obtaining ID badges, parking forms, medical clearances, criminal background checks, and compliance modules, ensuring the program and students meet the compliance requirements mandated by the School/Institution.
- Contributes to the logistical course management process for assigned courses: importing course resources into VSTAR, assembling, and delivering supplies, appropriately creating, and duplicating a variety of tasks relative to active courses, and determining operational needs by collaborating with faculty and staff team.
- Assists staff team with the on-site classroom set-up for assigned courses, including directing student traffic to appropriate classrooms, attending sessions to answer inquiries by students and faculty, confirming technology is working appropriately, and materials are well-organized and available.
- Identifies, researches, and selects the facilities necessary for program activities such as specific classes or meetings through the online classroom management system (EMS).
- Oversees student tracking and correspondence (assignments, clinics, assessments, etc.) for assigned courses to confirm students are completing requirements in a timely and accurate manner.
- Actively monitors shared email inbox, providing timely and professional responses or direction as needed, ensuring quality program correspondence.
- Recommends and, with leadership input, implements improvements for activities related to course management by routinely engaging in weekly meetings or other touchpoints to determine the most productive methods.
- Empowered to make on-site decisions to resolve problems brought forth by faculty and student participants, suppliers, and vendors.
- Creates and maintains appropriate documentation of course activities to track outcomes and make improvements.
- Implements the creation and collection of vital feedback relating to peer-to-peer and faculty-to-peer form submissions.
- Leads in gathering weekly faculty agenda items, calendar invites, and recordings of meeting minutes.
- Other duties as assigned, including projects as time and interests allow.
- A Bachelor's degree from an accredited institution of higher education, or equivalent combination of education and experience, is necessary.
- At least one year of work experience, preferably in an academic setting, is preferred.
- Experience in program administration and coordination is preferred.
- Experience with a learning management system or other cloud-based or application system (e.g. databases, scheduling platforms) is preferred.
- Established computer skills, specifically basic functions of Microsoft Excel, are necessary.
- Demonstrated organizational skills (planning, tracking, and/or experience using tools to keep track of work) are preferred.
- Ability to work independently, take initiative, manage multiple tasks simultaneously, meet deadlines, and adapt to changing priorities are essential.
- Working and growing together as a community of communities... we are One Vanderbilt.
- Providing a work environment where every staff and faculty member can be their authentic and best self, while providing the resources and opportunities to learn and grow.
- Encouraging development, collaboration, and partnership both internally and externally while fostering the value that every member of the Vanderbilt community can lead and grow regardless of title or position.