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[Remote] Client Experience Associate - South Carolina

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. AnywhereWorks is on a mission to help the world work Anywhere, offering products and services designed to facilitate collaboration. They are looking for a Client Experience Associate to manage customer interactions, including taking calls and scheduling appointments, all while working remotely.

Responsibilities

  • You will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home
  • In this role, you will be taking inbound calls and forwarding messages to our clients in a fast-paced environment
  • You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays

Skills

  • An excellent communicator, verbally and written
  • Growth mindset, and is excited to learn new things
  • Passionate about customer service
  • People-focused, friendly and knows how to listen
  • Dependable and shows up when expected
  • Above-average computer skills, including typing
  • The ability to stay calm and efficient under pressure
  • Willingness to complete an introductory learning and development phase at satisfactory levels

Benefits

  • Benefits are available after 60 days of employment.

Company Overview

  • AnywhereWorks is an information technology company. It was founded in 2014, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://anywhereworks.com/.
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