Regional NDIS Business Development Coordinator

We believe strong care and community roles should do more than give someone a job title. They should help people grow into the kind of leaders, coordinators, and support professionals they want to become. We give team members meaningful work that builds real capability, strengthens communication and relationship management, and develops practical experience in fast-moving community, care, and service environments. Our goal is to help emerging and experienced professionals build their confidence, expand their skills, and prepare for long-term growth in care, operations, and community-based leadership.

This organisation is a project under its parent organisation, Fresh Futures Australia, an education consultant based in both Australia and Malaysia. We are developing and creating a platform that utilises A.I. to help match students and job seekers to the right opportunities relevant to them, from Kindergarten through to University, vocational training centres, and language schools, as well as businesses and companies seeking the right candidates. Our mission is to make it easier for people to find, filter, and apply to educational institutions and companies in a more seamless and practical way.

We are currently looking to hire an Assist Care Management team member who wants to build real-world experience in care coordination, relationship management, stakeholder engagement, and community support operations. This role is ideal for someone who has experience in care, health, disability, aged care, mental health, or community services and wants to grow further by working in a meaningful role that supports both people and service delivery outcomes. You will contribute to relationship building, local engagement, coordination, administration, and the growth of community and care-based operations across the region.

Role summary

We are seeking a Regional NDIS Business Development Coordinator to help grow our presence across regional communities by building strong relationships with local organisations, community groups, referral partners, employers, health providers, and other stakeholders.

This is a remote regional role suited to someone who is confident working independently, enjoys meeting people, understands the NDIS, health, aged care, mental health, or community services landscape, and can balance relationship-building with strong administration and follow-up.

The role will begin as a casual position for 3 days per week, 4 hours per day, with the intention to expand into a larger regional role over time. As growth continues, this position may develop into a full-time regional management role or expand into a structure supported by additional team members.

The successful candidate will report to head office in Melbourne and be part of a structured and supportive management team.

Key purpose of the role

• Build and maintain local relationships that support NDIS growth and community presence

• Develop partnerships with local organisations, community groups, businesses, and health-related stakeholders

• Represent the organisation professionally across the region

• Help grow referral pathways, community trust, and local engagement

• Support regional business development activity through both field work and administration

• Contribute to long-term regional expansion

Core responsibilities

Business development and relationship building

• Build strong relationships with local community organisations, service providers, businesses, employers, referral partners, and stakeholders

• Identify and develop new partnership opportunities across the assigned regional area

• Maintain regular contact with existing partners and strengthen long-term engagement

• Represent the organisation at meetings, local events, networking opportunities, and community activities

• Promote the organisation’s services in a professional, community-focused, and ethical way

• Support growth opportunities through local outreach and relationship-led engagement

Community and sector engagement

• Engage with local NDIS, community, health, disability, aged care, and related organisations

• Build trust with community groups and local networks

• Identify local service gaps, referral opportunities, and partnership trends

• Strengthen the organisation’s visibility and credibility in the region

Administration and reporting

• Keep accurate records of meetings, contacts, follow-ups, activity, and outcomes

• Manage calendars, appointments, outreach lists, and communication logs

• Provide updates and reports to head office and management

• Follow internal systems, processes, and compliance requirements

• Support documentation, coordination, and general business development administration

Self management and regional ownership

• Manage workload independently in a remote environment

• Plan local travel efficiently within the allocated region

• Prioritise follow-up and relationship maintenance without close day-to-day supervision

• Take ownership of regional growth and stakeholder engagement

Employment structure

• Employment type: Casual

• Starting hours: 3 days per week, 4 hours per day

• Location: Remote regional role

• Travel: Up to 1 hour travel required, with paid travel arrangements as applicable

• Reporting line: Reports to head office in Melbourne

• Growth pathway: Potential to grow into full-time or regional management responsibilities

• Positions available: Up to 3 candidates may be appointed

Preferred qualifications

Certificate IV or Diploma in Community Services, Aged Care, Individual Support, Mental Health, Disability, Nursing, Allied Health Assistance, Health Services, or a related field preferred.

Highly regarded Experience in NDIS, health, JSA, GTO, employment services, community services, partnership development, stakeholder engagement, community-based growth, team leadership, supervision, mentoring, or working with local organisations, referral networks, and regional community groups.