[Remote] Health Coach

Note: The job is a remote job and is open to candidates in USA. Cadence Health is dedicated to delivering proactive care to seniors, aiming to support one million individuals by 2030. The role of the Health Coach involves providing virtual patient support to Medicare patients managing chronic conditions, reinforcing care plans, and educating patients on health management strategies.

Responsibilities

• Conducting outbound telephonic patient outreach to support patients enrolled in Cadence care programs
• Provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease
• Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals
• Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change
• Support patient care delivery by performing assigned tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision
• Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies
• Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools
• Documenting patient interactions, outcomes, and follow-up plans in the Cadence platform
• Identifying barriers to care (including social needs) and connecting patients with resources or internal support pathways
• Collaborating in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack
• Contributing feedback to improve workflows in a fast-moving, change-oriented environment

Skills

• An active NBHWC health coaching certification is required
• At least 1 year of experience as a health coach is required
• Experience providing patient education and support to individuals managing chronic conditions is required
• Remote work readiness (including stable high-speed WiFi) is required
• Fluency in Spanish is strongly preferred

Benefits

• Medical, dental, and vision insurance
• Competitive PTO
• 401K and 401K match
• National and local discounts powered by TriNet
• Onboarding stipend for remote equipment and home office setup
• Paid Parental Leave
• Charitable Donation Match program

Company Overview