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Experienced Remote LTC Data Entry Technician – Patient-Centered Care in Senior-Living and Post-Acute Settings

Remote role Full-time Open position

At arenaflex, we're dedicated to providing exceptional care to seniors in senior-living and post-acute settings. As a 100% employee-owned company, our business practices are guided by the values of our employee owners, who are committed to delivering patient-centered care with compassion and expertise. We're seeking a team-oriented, experienced Data Entry Technician to join our team and contribute to our mission of ensuring the health and wellness of seniors.

About arenaflex

arenaflex is a leading provider of healthcare services, with a strong commitment to employee ownership and a culture of excellence. For over 20 years, we've been delivering high-quality care to seniors in senior-living and post-acute settings, and we're proud of our reputation for innovation, compassion, and expertise. Our employee owners are passionate about making a difference in the lives of our patients, and we're looking for like-minded individuals to join our team.

Job Summary

We're seeking an experienced Data Entry Technician to join our team on a remote basis. As a Data Entry Technician, you'll be responsible for computer data entry of prescription orders and medical records, working closely with our team to ensure the accuracy and timeliness of our services. This is a full-time position, with a flexible schedule that includes evenings, weekends, and holidays.

Responsibilities

As a Data Entry Technician, your primary responsibilities will include:

  • Contacting physician's offices as needed for refill authorization
  • Contacting clients for verification of orders as needed
  • Processing all new and refill prescriptions
  • Opening orders as needed, verifying eligibility, and inputting prescriptions while maintaining productivity and quality standards
  • Documenting correspondence and follow-up in the system
  • Preparing audit sheets and providing feedback to managers
  • Forwarding incomplete or rejected scripts to the appropriate department for resolution and tracking status in the system
  • Initiating and documenting correspondence and follow-up in the system
  • May assist with research of lost or missing orders per internal department requests
  • May provide backup support to other pharmacy groups based on business needs or production levels
  • Answering incoming calls promptly and providing high standards of customer service to clients

Qualifications

To be successful in this role, you'll need:

  • A high school diploma or general education degree (GED)
  • A Pharmacy Technician license and Certification (CPhT) as per state requirements
  • Long-term care pharmacy experience preferred
  • Frameworks and Docutrack experience preferred
  • Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays

Preferred Qualifications

While not required, we're looking for candidates with:

  • Pharmacy data entry experience; minimum one year
  • Strong knowledge of Brand/Generic drugs and medical terminology

Why Work for arenaflex?

As a 100% employee-owned company, we offer a unique opportunity for our employees to share in the success of our business. Our employee owners are passionate about delivering patient-centered care, and we're committed to providing a supportive and inclusive work environment. Some of the benefits of working for arenaflex include:

  • Medical, Dental, and Vision Insurance
  • Short/long Term Disability Insurance
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Programs
  • Paid Time Off (PTO) and Tuition/CEU Reimbursement

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status, or an unfavorable discharge from military service.

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering patient-centered care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

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