Experienced Retail Loss Prevention Customer Service Associate II – Asset Protection and Safety Expert

Join the arenaflex team and contribute to the growth of your career in a dynamic and ever-changing retail environment. As a Retail Loss Prevention Customer Service Associate II, you will play a vital role in supporting the District Loss Prevention Manager and Store Management by executing core responsibilities focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body-worn camera. You will also support a positive customer shopping experience in the store and maintain a strong store partnership with store teams and loss prevention.

About arenaflex

arenaflex is a leading retail company with over 500 HomeGoods stores across the country. We are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. We believe in embracing each other's differences and unique perspectives, and we consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

Key Responsibilities:

* Maintain a proper and professional stance in the designated area at the front of the store

• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete arenaflex-approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all arenaflex Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Who We Are Looking For:

* Strong verbal and written communication

• Sound decision-making skills
• Ability to take initiative and perform well independently
• Prioritizes/organizes workload and manages time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

Benefits:

* Associate discount

• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• Those who meet service or hours requirements are also eligible for:

+ 401(k) match + Medical/dental/vision + HSA + Health care FSA + Life insurance + Short/long-term disability + Paid parental leave + Paid holidays/vacation/sick + Auto/home insurance discounts + Scholarship program + Adoption assistance

Compensation:

This position has a starting pay range of $16.00 to $18.25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

Why Join arenaflex?

* We believe in embracing each other's differences and unique perspectives

• We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status
• We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law
• We offer a dynamic and ever-changing retail environment with opportunities to grow and develop your career
• We provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off

How to Apply:

Don't hesitate, apply! We value a great attitude and a willingness to learn above all. Submit your application today! Apply To This Job

Equal Employment Opportunity:

arenaflex is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Apply for this job