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[Remote] Business Development Representative

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Case IQ is a leading provider of investigative case management & compliance software. They are seeking a motivated Inbound Business Development Representative to qualify inbound leads and create high-quality sales opportunities for their Account Executives.

Responsibilities

  • Respond to and qualify inbound leads in a timely manner (demo requests, webinar leads, event leads, etc.)
  • Conduct qualification conversations to understand prospect need, challenges, and fit with the Case IQ suite of products
  • Route qualified opportunities to Account Executives and ensure smooth handoff
  • Maintain accurate and up-to-date records in CRM (Salesforce)
  • Collaborate closely with Marketing to provide feedback on lead quality and campaign performance
  • Follow up with nurture leads and re-engage inactive prospects
  • Meet or exceed monthly targets for qualified opportunities and pipeline contribution
  • Continuously improve product knowledge and messaging

Skills

  • 1+ years of experience in a BDR, SDR, or customer-facing sales role (SaaS preferred)
  • Strong communication skills—both written and verbal
  • Ability to quickly build rapport and uncover customer needs
  • Highly organized with strong attention to detail
  • Comfortable working in a fast-paced, metrics-driven environment – proven track record of quota attainment
  • Experience with sales engagement tools (Salesforce, SalesLoft, ZoomInfo, SalesNav) is an asset
  • Self-motivated with a growth mindset and coachability
  • Experience handling inbound leads and converting “warm” leads from webinars & tradeshows
  • Familiarity with compliance, HR tech, or investigative solutions
  • Familiarity with speaking about a variety of different solutions, to multiple different use cases

Benefits

  • Work remotely within a flexible work environment (our team spans the US and Canada)
  • Competitive company-paid benefits plan starting day 1!
  • Generous professional development budget
  • RRSP/ 401k matching program
  • Half-day Fridays in the summer

Company Overview

  • Case IQ case management software helps organizations investigate virtually any workplace incident. It was founded in 1999, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://www.caseiq.com.
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