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Field Operations Technician (Part-Time)

Remote role Full-time Open position

Looma is an in-store digital media platform that focuses on storytelling and education through digital displays. They are seeking a part-time Field Operations Technician to support the installation and maintenance of tablet displays in retail environments, ensuring all displays are operational and visually appealing.

Responsibilities

  • Prepare, install, and maintain Looma tablet displays in retail environments
  • Troubleshoot hardware and mounting issues, including on-site reboots, remounting tablets on shelves, and correcting cable management and power connections
  • Install and maintain display décor and signage
  • Perform routine store audits to ensure displays are online, clean, and operating at peak performance
  • Respond to and prioritize urgent maintenance requests
  • Support new pilot programs and large-scale retail rollouts

Skills

  • Must be able to work as a W-2 employee (this is not a contractor or 1099 role)
  • Previous experience with on-site technical troubleshooting of digital devices (e.g., tablets, screens, kiosks, POS hardware, or similar technology)
  • Reliable access to a car and smartphone (used for audits and reporting)

Company Overview

  • Looma is an in-store digital media platform that focuses on storytelling, education, and recommendations. It was founded in 2015, and is headquartered in Durham, North Carolina, USA, with a workforce of 11-50 employees. Its website is https://theloomaproject.com.
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