Maintenance and Housekeeping Coordinator (Remote, Philippines)
Maintenance and Housekeeping Coordinator (Remote, Mexico City)
Beachside Vacation Rentals (BeachsideVR) Compensation: $1,000 - $1,400 USD / month
About Us
Beachside Vacation Rentals manages a growing portfolio of over 300 short-term rental properties across Florida’s Space Coast. Our focus is operational consistency, property performance, and delivering a reliable experience for both guests and owners.
Position Summary
We are hiring a Maintenance and Housekeeping Coordinator to oversee and manage maintenance operations and support housekeeping scheduling across the portfolio.
This is a remote role based in Mexico City supporting field teams in Florida. The position requires a highly organized, detail-oriented professional who can prioritize, dispatch, and manage a high volume of tasks simultaneously while maintaining clear communication and accountability.
This is not an entry-level role. Candidates must have direct industry experience and a working knowledge of residential maintenance systems.
Key Responsibilities
Maintenance Coordination (Primary Focus)
Receive, triage, and prioritize all incoming maintenance requests
Dispatch vendors and internal technicians based on urgency, scope, and location
Ensure all work orders are clearly defined with detailed notes, photos, and expectations
Track all open tasks through completion and confirm work has been completed to standard
Follow up on incomplete, delayed, or recurring issues
Escalate critical or guest-impacting issues immediately
Vendor Management
Coordinate with multiple vendors and service providers daily
Schedule and confirm appointments, access, and timelines
Hold vendors accountable to timelines and quality expectations
Housekeeping Coordination (Scheduling & Oversight)
Schedule cleaners for all turnovers, same-day turns, and priority cleans
Monitor Breezeway to ensure all cleans are completed on time and to standard
Identify delays or missed cleans early and take immediate action to resolve
Coordinate adjustments to coverage as needed to maintain readiness for arrivals
Systems & Task Management
Create, update, and manage tasks within property management and operations systems (Breezeway, Guesty, or similar)
Maintain accurate and up-to-date records of all work performed
Communication & Coordination
Serve as a central point of coordination between maintenance, housekeeping, and guest experience teams
Provide clear, timely updates on task status, delays, and resolutions
Required Qualifications
Prior experience in vacation rentals, property management, or hospitality operations (required)
- Working knowledge of residential general maintenance systems, including:
HVAC systems and thermostats
Basic electrical (outlets, breakers, lighting issues)
Plumbing fundamentals (drains, leaks, water heaters)
Appliances and common household systems
Proven ability to manage and prioritize multiple active work orders simultaneously
Strong organizational and time management skills
High attention to detail and follow-through
Clear and professional written and verbal communication skills
Experience with task management systems and PMS platforms (Breezeway, Guesty, or similar preferred)
Fluent in English (required) and Spanish
What We’re Looking For
A structured, process-driven operator
Someone who can assess maintenance issues and make informed dispatch decisions
Ability to identify urgency and respond accordingly without oversight
Strong sense of ownership and accountability
Work Environment
Fully remote role based in Mexico City
Requires consistent availability during U.S. business hours (EST)
High-volume, fast-paced operational environment