Scrum Product Owner (ADO/ServiceNow Queries wanted)

Job Summary:

The Scrum Product Owner fulfills the role of Scrum Product Owner as defined by the principles of Scrum to maximize the value of the IT product and work of the development team.

What we are looking for:

• ServiceNow Queries
• ADO Queries

Essential Functions:

• Develop the strategic vision for an IT product
• Work closely with the Scrum team to maintain focus on goals, alignment with business needs and urgent matters, and adherence to strategic vision
• Motivate the Scrum team by leading with purpose and providing clear goals and direction
• Own prioritization of the product backlog including definition of user stories and acceptance criteria
• Prioritize IT work in accordance with strategic vision, company goals and industry trends
• Ensure acceptance criteria for UAT is set
• Keep customers or users apprised of status and getting their feedback
• Communicate effectively to ensure internal stakeholder expectations are set correctly
• Participate in Sprint Planning, Sprint Retrospectives, and Sprint Demos
• Understand, use, and champion agile best practices
• Partner with stakeholders to understand needs across the enterprise
• Work closely with other Product Owners to ensure product roadmap priorities are being met
• Work closely with other Product Owners to identify dependencies, overlap, and integration opportunities
• Perform any other job related instructions as requested

Education and Experience:

• Bachelor of Science/Arts degree or equivalent years of relevant work experience is required
• Master’s Degree in Business or Health Administration is preferred
• Minimum of five (5) years of business management or health care operations experience in insurance, managed care, or related industry is required
• Minimum of three (3) years of experience in leading business initiatives to drive systemic change is  required
• Minimum of two (2) years of experience acting in a functional Agile Product Owner or Scrum Master role is required

Competencies, Knowledge and Skills:

• Proficient in Microsoft Office
• Advanced computer skills
• Formal Product Owner training is preferred
• Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
• Strong interpersonal, leadership and relationship building skills
• Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time—critical challenges
• Excellent analysis and collaboration skills
• Ability to develop, prioritize and accomplish goals
• Critical listening and thinking skills
• Excellent written and verbal communication skills
• Decision making/problem solving skills
• Ability to multitask and juggle competing priorities
• Time management skills

Licensure and Certification:

• Professional Scrum Product Owner (PSPO) or Professional Scrum Master (PSM) Certification is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.