Enablement Program Administrator – Commercial Academy

Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ is an Advent International portfolio company with operations in more than 100 markets, covering over 90% of the world’s population.

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About this Job

NIQ is building a Center of Revenue Enablement to simplify, scale, and modernize how commercial teams access content, training, and enablement resources. The Content Enablement Administrator plays a critical role in ensuring that sales and enablement content is organized, governed, current, and easily discoverable across enablement platforms, LMS, and SharePoint hubs.

This role supports the Content Enablement and Revenue Enablement teams by managing content structure, access, workflows, and operational hygiene—reducing friction for sellers and enabling scalable content delivery in support of the Commercial Academy, GTM initiatives, onboarding, and priority enablement programs.

The ideal candidate is detail-oriented, process-driven, and comfortable working behind the scenes to ensure enablement systems run smoothly and consistently.

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Responsibilities

Content Administration & Governance

· Administer sales and enablement content across enablement platforms, LMS, and SharePoint hubs

· Maintain content structure, taxonomy, permissions, and access controls

· Support content lifecycle management, including uploads, updates, archiving, and retirement

· Ensure content aligns with established governance standards and naming conventions

Enablement Platform & LMS Support

· Support day-to-day administration of enablement platforms and learning systems

· Assist with publishing, tagging, and organizing content for Commercial Academy pathways and enablement programs

· Support basic platform configuration, user access, and troubleshooting

· Partner with Enablement and IT teams to support platform adoption and usability

Operational Support & Coordination

· Support Content Enablement Managers and Program Owners with operational tasks

· Coordinate content handoffs, reviews, and approvals

· Help manage content calendars and release schedules

· Support audits of content coverage, accuracy, and usage

Measurement & Continuous Improvement

· Monitor basic content usage and engagement metrics

· Flag outdated, duplicate, or low-value content for review

· Support continuous improvement by helping keep enablement environments clean, current, and intuitive

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Qualifications

· Bachelor’s degree or equivalent experience

· 2–5+ years experience in content administration, enablement operations, learning operations, or similar roles

· Strong attention to detail and process discipline

· Comfort working with content management systems, LMS tools, and collaboration platforms (SharePoint experience preferred)

· Strong organizational and communication skills

· Ability to work effectively in a global, matrixed environment

· Experience supporting sales enablement or learning organizations is a plus

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Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion