Experienced Customer Administrative Specialist, Government (Remote - Virginia) - Driving Sales Growth and Customer Success

At arenaflex, we're committed to empowering government agencies and law enforcement with innovative solutions that drive insights from complex data sets. Our Government vertical is a critical component of our business, and we're seeking an experienced Customer Administrative Specialist to join our team. As a key member of our public safety sales team, you'll play a vital role in developing a portfolio of customers and driving sales growth. If you're a motivated and results-driven individual with a passion for sales and customer success, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex Risk Solutions is the essential partner in the assessment of risk. Our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. Our team is dedicated to delivering innovative solutions that make a real impact in communities.

About Our Team

Our public safety sales team works with law enforcement and public safety agencies to provide tools that make a difference. We're a dynamic and collaborative team that's passionate about driving sales growth and customer success. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to join our team.

Job Summary

As a Customer Administrative Specialist, you'll be responsible for making outbound sales contact and pursuing sales leads to develop a portfolio of customers. You'll work closely with our sales team to identify and qualify prospective customers, record sales prospecting activity in Salesforce, and maintain communication with the Sales Director and Team Lead. You'll also be responsible for accepting orders, closing sales, maintaining customer records, and completing required documentation.

Key Responsibilities

* Making outbound sales contact (including cold calling) and pursuing sales leads to develop a portfolio of buying customers

• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Identifying and qualifying prospective customers as well as recording sales prospecting activity in Salesforce
• Representing an assigned product line that may overlap other sales teams' territories, if applicable
• Working with territory/account, product/services, or sales processes with limited complexity
• Informing customers of new product/service introductions and prices
• Maintaining communication with the Sales Director and Team Lead
• Maintaining a proficient understanding of Accurint and the ability to demonstrate platform and discuss pricing plans

Qualifications

* Bachelor's degree or the equivalent work experience

• Ability to develop an understanding of key business drivers and apply this knowledge to work
• Ability to multitask and respond effectively to changing priorities and/or situations
• Self-motivation and the ability to work independently
• Proficiency in use of Salesforce and other internal operational systems
• Ability to present information in an appropriate style and make technical information clear
• Ability to persuade others/clients in standard situations
• Professional demeanor and strong work ethic

Essential Skills and Competencies

* Strong communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing priorities
• Proficiency in sales and customer relationship management
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including:

• On-the-job training and mentorship
• Sales and customer relationship management training
• Leadership development programs
• Professional certification programs
• Opportunities for advancement and career growth

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We're committed to creating a work environment that's supportive, collaborative, and inclusive. Our team is passionate about driving sales growth and customer success, and we're looking for individuals who share our values and passion.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary: $ [insert salary range]
• Bonus structure: [insert bonus structure]
• Benefits: [insert benefits]
• Perks: [insert perks]
• Paid time off: [insert paid time off]
• Holidays: [insert holidays]

Equal Opportunity Employer

arenaflex is an equal opportunity employer. We're committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: [insert link]. We're committed to creating a diverse and inclusive workplace that values diversity, equity, and inclusion.

How to Apply

If you're a motivated and results-driven individual with a passion for sales and customer success, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! Apply for this job