Experienced Billing Data Entry Specialist – Cash Application & Customer Billing
At arenaflex, we're dedicated to providing exceptional service to our customers and partners across North America. As a leading industrial supply company, we've been a trusted name in the industry since 1974. Our commitment to customer satisfaction, innovative products, and unmatched customer service has been the cornerstone of our success. We're now seeking a highly skilled and self-driven Billing Data Entry Specialist to join our Bristol, TN finance team.
About the Role
As a Billing Data Entry Specialist, you'll play a vital role in our Cash Application/Customer Billing team, working closely with our local finance team, branch customer service, and sales personnel. Your primary focus will be on applying cash received to customer accounts, submitting online invoicing through customer web-based portals, and collaborating with branch personnel on customer credit card transactions. You'll also provide support to the accounting/finance team, assist with sending out customer account statements, and contribute to various tasks as needed.
Key Responsibilities
* Process daily cash application for customer payments with high accuracy and speed
- Submit online invoicing through customer web-based portals, ensuring timely and efficient billing
- Collaborate and support branch personnel with customer credit card transactions, providing exceptional customer service
- Assist credit in sending out customer account statements, maintaining accurate records and ensuring timely delivery
- Provide support and backup to the accounting/finance team as directed by the Controller or Credit Manager, contributing to the team's success
- Perform other tasks as assigned by the finance team, including data entry, record-keeping, and reporting
Essential Functions
* Process daily cash application for customer payments
- Submit online invoicing through customer web-based portals
- Collaborate and support branch personnel with customer credit card transactions
- Assist credit in sending out customer account statements
- Provide support and backup to the accounting/finance team as directed by the Controller or Credit Manager
Experience, Education, and Skills
* 2+ years of experience in an important data input role, such as school, medical, retail, or business
- Associate's degree preferred but not required
- Strong data entry skills with good speed and a high level of accuracy
- Strong customer service orientation and communication skills
- Ability to work collaboratively as a team with local and branch personnel
- Good attention to detail and organizational abilities
- Proficient in Microsoft Excel and other Office applications
What We Offer
* Competitive compensation package
- Comprehensive medical and dental plans
- 401(k) retirement plan
- Paid vacation and holidays
- Tuition reimbursement and professional development opportunities
Work Environment and Company Culture
At arenaflex, we value our employees and strive to create a positive, inclusive work environment. Our Bristol, TN office is a dynamic and supportive team, committed to excellence and customer satisfaction. We offer a range of benefits, including competitive compensation, comprehensive medical and dental plans, and opportunities for professional growth and development.
How to Apply
If you're a motivated and detail-oriented individual with excellent data entry skills and a passion for customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex is an Equal Employment Opportunity Employer M/F/V/D. We participate in E-Verify and are committed to providing a fair and inclusive hiring process. If you require an accommodation to complete the application process, please contact us to request reasonable accommodation.
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