Experienced Revenue Data Entry Specialist – Revenue Control and Guest Experience
At arenaflex, we're not just building a company – we're creating a community of passionate individuals who share a common goal: to deliver exceptional experiences for our guests. As a Revenue Data Entry Specialist, you'll play a vital role in our daily operations, ensuring that our Revenue Control functions run smoothly across multiple properties. But it's not just about numbers – it's about creating WOW moments that our guests will cherish long after their stay with us.
About arenaflex
arenaflex is a leading entertainment and hospitality company that's always pushing the boundaries of innovation and excellence. We're a place where creativity meets technology, where passion meets precision, and where our team members are empowered to make a real difference. With a diverse range of properties and brands under our umbrella, we offer a unique and exciting work environment that's full of opportunities for growth and development.
The Job
As a Revenue Data Entry Specialist, you'll be responsible for supporting the daily Revenue Control departmental functions, handling event order closing processes, and ensuring that all revenue is accounted for accurately. You'll also be responsible for validating appropriate service fee and gratuities distribution related functions, supporting the revenue entry and closing event orders in sales/catering system and event checks in Infogenesis (POS system), and processing service fees and gratuities in the service fee and gratuities distribution system.
Key Responsibilities:
* Support the daily Revenue Control departmental functions, including event order closing processes
- Ensure all revenue is accounted for accurately and validate appropriate service fee and gratuities distribution related functions
- Support the revenue entry and closing event orders in sales/catering system and event checks in Infogenesis (POS system)
- Process service fees and gratuities in the service fee and gratuities distribution system
- Assist with various external departments to ensure accurate and timely recording of revenue and distribution of service fees and gratuities
- Monitor, investigate, resolve and document over/short event order and service fee and gratuity variances
- Review/audit event order paperwork; distribution of service fee and gratuity reports; notify management of anomalies and prevalent issues
The Ideal Candidate:
* High school diploma or GED
- 1+ year prior experience in Hotel and/or Catering and Banquet, or related experience
- Previous cashiering or cash handling experience is preferred
- Basic knowledge of Microsoft Excel
Essential Skills and Competencies:
* Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic knowledge of Microsoft Excel and other software applications
- Ability to learn and adapt to new systems and processes
Career Growth Opportunities and Learning Benefits:
* arenaflex offers a range of training and development programs to help you grow your skills and advance your career
- Opportunities for advancement to leadership roles and specialized positions
- Access to industry-leading technology and tools to help you stay ahead of the curve
- Collaborative and supportive work environment that encourages innovation and creativity
Work Environment and Company Culture:
* arenaflex is a dynamic and fast-paced work environment that's full of energy and excitement
- Collaborative and supportive team culture that encourages innovation and creativity
- Opportunities to work with a diverse range of people and teams
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Compensation, Perks, and Benefits:
* Starting rate: $19.00/hour
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
How to Apply:
If you're a motivated and detail-oriented individual who's passionate about delivering exceptional experiences, we want to hear from you! Apply today to join our team as a Revenue Data Entry Specialist and be a part of the arenaflex community. Apply for this job