Digital Service Product Specialist (Charlotte, NC, US, 28209)

Take your next career step at ABB E-Mobility with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. As a Service Product Specialist for Digital Enablement, you will play a pivotal role in transforming strategy into execution—driving product delivery across asset and service management, data insights and AI, and API products. This role is ideal for a product professional who thrives at the intersection of technology, operations, and customer value, and is motivated by the opportunity to influence the digital ecosystem of a global industry leader.

In this role your main accountabilities will be

• Maintain and update product roadmaps across Digital Enablement domains, ensuring alignment with business priorities.
• Translate customer and stakeholder insights into clear product requirements, user stories, and documentation for engineering teams.
• Coordinate agile delivery activities, including backlog grooming, sprint planning, and release communication.
• Track product performance metrics and provide data‑driven insights to support decision‑making and prioritization.
• Serve as the day‑to‑day contact for cross‑functional teams, supporting smooth delivery across commercial and technical groups.
• Support the data insights and AI domain by helping establish processes, delivery frameworks, and operational structure.

To make the above work, we need a product specialist with

• Bachelor’s degree in a technical or business discipline; Product Owner or Scrum Master certification is a plus.
• 3–5 years of product management experience in software, ideally within EV charging, clean energy, or related technology sectors.
• Strong understanding of agile methodologies and hands‑on experience with tools such as Azure DevOps.
• Ability to manage multiple workstreams and drive cross‑functional alignment with limited oversight.
• Strong communication skills, with the ability to create clear documentation, reports, and presentations.
• Familiarity with data models, data infrastructure, or EV charging KPIs is a strong advantage.

Target Salary range: $90,000-110,000

We offer Medical, Dental, Vision insurance on Day 01 and 401K plan with employer contribution 100% vested on Day 01.

What’s in it for you? 

Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience. Diversity, inclusion, and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world. Our individual differences make us successful.  

About ABB E-Mobility  

ABB E-mobility is a world leader in EV charging technology and a partner of choice for the world’s biggest electric vehicle OEMs and nationwide EV charging network operators. With a strong R&D pipeline, our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – means we are actively enabling the future of E-Mobility, not just predicting it. 

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