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Director - NGO/iNGO Projects

Remote role Full-time Open position

This is a remote position.

Key Responsibilities

1. Strategic Leadership of NGO/iNGO Portfolio

Provide strategic leadership for the NGO/iNGO project vertical, ensuring alignment with Intelehealth’s mission and program strategy.
Build and manage relationships with global NGOs, implementing partners, and donors.
Support the expansion of partnerships with international development organizations working in digital health and primary healthcare strengthening.

2. Project Delivery and Operational Excellence

Ensure effective project planning, execution, and delivery across all NGO/iNGO projects.
Drive operational efficiency and project management rigor across the project lifecycle.
Ensure projects are delivered within scope, timelines, and budget while meeting agreed deliverables and impact targets.
Establish and implement strong project management frameworks, processes, and reporting systems.

3. Cross-Functional Leadership

Lead multidisciplinary teams across Programs, Technology, Product, and Monitoring & Evaluation.
Facilitate strong cross-departmental collaboration to ensure seamless implementation of digital health solutions.
Ensure effective coordination between technical teams and field implementation teams.

4. Digital Health Program Implementation

Oversee the implementation and scaling of Intelehealth’s open-source telemedicine platforms across partner programs.
Ensure the effective integration of technology solutions within public health and community health delivery models.
Work closely with product and technology teams to ensure that field insights inform product improvements and innovation.

5. Monitoring, Learning, and Impact

Work with MEL teams to ensure robust monitoring, evaluation, and learning frameworks are embedded across projects.
Track project performance and impact indicators, ensuring data-driven program management.
Support documentation of best practices, implementation learnings, and program outcomes.

6. Team Leadership and Capacity Building

Provide leadership and mentorship to project managers and program teams.
Build a high-performing, collaborative team culture across multiple functions.
Strengthen team capabilities in digital health program implementation and project management.

7. Financial and Grant Management Education

Ensure effective budget planning, financial oversight, and resource utilization across projects.
Monitor project expenditures and ensure compliance with donor and partner requirements.
Support proposal development and grant management where required.

Requirements

Education: Master’s degree in Engineering, Public Health, Health Management, Technology Management, or a related field.

Experience:

8–10 years of professional experience in digital health programs, tech start ups, leading digital interventions.
Proven experience managing large-scale programs with NGOs, international organizations, or donor-funded projects.
Demonstrated experience leading multidisciplinary teams and complex projects.

Required Skills and Competencies

1. Leadership and Management

Strong people management and team leadership skills
Ability to lead cross-functional teams across technology and program domains

2. Project Management

Expertise in project planning, execution, and delivery management
Strong operational management and program delivery capabilities

3. Digital Health and Technology Understanding

Good understanding of digital health systems and telemedicine platforms
Familiarity with technology development life cycles and product implementation in field settings

4. Collaboration and Communication

Work with a passionate team committed to improving healthcare access for underserved communities
A collaborative environment that encourages innovation and learning

Why Join Intelehealth: This role offers the opportunity to lead innovative digital health programs that improve access to healthcare for underserved populations globally, while working with a mission-driven team committed to advancing equitable healthcare through technology.

Success in the First 12 Months: Within the first year, the Director – NGO & iNGO Programs is expected to establish strong leadership across the program portfolio and strengthen operational delivery of Intelehealth’s digital health initiatives.

Key indicators of success will include:

1. Strengthened Program Delivery

Establish robust project management systems and processes to improve planning, tracking, and delivery of NGO/iNGO projects.
Ensure ongoing projects are delivered on schedule, within budget, and aligned with agreed program outcomes.

2. Improved Cross-Functional Collaboration

Build strong coordination mechanisms across Programs, Technology, Product, and MEL teams to improve efficiency and reduce implementation bottlenecks.
Ensure field implementation insights are effectively integrated into product and technology development cycles.

3. Enhanced Operational Efficiency

Introduce clear project governance structures, reporting frameworks, and accountability mechanisms across the NGO/iNGO portfolio.
Streamline workflows to improve operational efficiency and resource utilization across projects.

4. Stronger Partner Engagement

Establish trusted working relationships with key NGO and international development partners, ensuring alignment on program goals, implementation strategies, and impact measurement.
Position Intelehealth as a reliable digital health implementation partner within the NGO ecosystem.

5. Effective Implementation of Digital Health Platforms

Ensure successful implementation and adoption of Intelehealth’s open-source telemedicine
Strengthen the integration of digital health tools within community health and primary healthcare delivery systems.

6. Program Learning and Impact Documentation

Work with MEL teams to strengthen data-driven program management and learning systems.
Ensure documentation of best practices, implementation insights, and impact stories from NGO/iNGO projects.

7. High-Performing Team Culture