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Client Engagement

Remote role Full-time Open position

About Growth

At Growth, we're not just a marketing agency, we're your partner in driving measurable results. As a Google Partner agency based in the UK, we specialise in Google Ads and Bing campaigns, helping our clients achieve sustainable growth. As we expand to new platforms, we remain committed to excellence and clarity in everything we do.

Who You Are

You're someone who thrives on building strong client relationships and driving results. Specifically, you:

  • Are fluent in English (C1 level or above).
  • Excel in communication, with a knack for interpersonal connection.
  • Have a meticulous eye for detail and excel at juggling multiple client priorities.
  • Embrace learning and thrive in a fast-paced environment.
  • Bring at least 5 years of experience in client engagement.
  • Have a solid background in PPC marketing and understand the nuances of paid media campaigns.

What You'll Do

As the primary point of contact for clients, you'll:

  • Build and maintain client relationships, holding regular check-ins and biweekly meetings.
  • Take detailed notes during meetings and translate them into actionable tasks for the delivery team.
  • Collaborate closely with account consultants and the delivery team to align strategies with client goals.
  • Onboard new clients, ensuring they feel confident in our tools and processes.
  • Deliver regular performance updates and proactively identify growth opportunities.

A Day in the Life at Growth

Your day kicks off with a warm hello to the team. You'll dive into account performance insights, check-in with clients to discuss progress and gather feedback, and coordinate with the delivery team to align on objectives. After every client interaction, you'll document key points and assign tasks to keep campaigns moving forward seamlessly.

What We Offer

At Growth, we believe in empowering our team as much as our clients. Here's what you can expect:

  • Fully remote working - operate from wherever you're most productive.
  • Team-building events to foster connection and collaboration.
  • Access to cutting-edge tools and software to streamline your work.
  • Ongoing training and professional development opportunities.
  • A supportive, collaborative team environment.
  • Company-provided laptop for your work needs.
  • Office hours: 9 am - 5 pm UK time.

Performance Expectations

Your success is our success. We'll measure your performance against key KPIs to ensure we are continually delivering growth - for clients and team members alike.

At Growth, diversity isn't just a buzzword; it's our strength. We are proud to be an equal opportunity employer, creating an inclusive environment where everyone can thrive. Applications from all backgrounds and experiences are encouraged.

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