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Publishing Services Advisor

Remote role Full-time Open position

About Firebrand Publishing

Firebrand Publishing is an author-focused boutique publishing agency based in Atlanta, GA. Founded in 2011, we have enabled authors to publish professional quality books through our full-service self-publishing model.

Our team of publishing experts handles every step - from editing and interior design to distribution, marketing and promotion. This allows authors to focus on writing while we manage the entire publishing process. We are passionate about sharing new voices with the world.

At Firebrand, we believe that every author deserves respect for their creative vision. Our personalized approach and hands-on support empowers diverse writers to publish on their own terms. From business leaders publishing thought-leadership to coaches cementing authority to first-time fiction writers pursuing their passion project - our customizable publishing solutions help make author dreams a reality. 

We are seeking an enthusiastic and personable Publishing Services Advisor to join our growing publishing services company. In this role, you will be the front-facing liaison, acquiring new author clients and managing deals through the publishing process. Some key requirements and qualifications are:

  • Empathetic, caring, and enthusiastic personality who connects well with authors
  • A passion for books, reading, and entertainment media would be very valued
  • Strong communication, negotiation and sales skills
  • Persistent and timely with follow up; high attention to detail
  • Fluent English skills (native level)
  • Prior people/relationship-focused sales experience preferred but not required
  • An entrepreneurial, self-motivated spirit
  • Stable internet access to work remotely from any global location

As our Publishing Services Advisor, you will:

  • Reach out to prospective authors, understand their needs, connect them to the right publishing services
  • Guide authors through our streamlined onboarding process
  • Handle client queries in a timely, empathetic manner
  • Maintain organized records in company CRM 
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