Appian Administrator

Work Where it Matters

Akima Data Management (ADM), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ADM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, ADM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, ADM delivers agile and innovative cloud and IT services and solutions that enable mission dominance.

As an ADM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Akima Data Management (ADM), an Akima, LLC company provides turnkey solutions that offer better systems, tools, and methods to further your goals, reduce costs, and streamline operations.  From requirements analysis, design, and implementation to operations and training ADM’s personnel are well-versed in best practices across Enterprise IT, Mission Support Services, and Specialized Technologies.

We are seeking a highly skilled Senior Appian Administrator to lead the management, optimization, and scaling of our Appian enterprise platform. In this dual-focus role, you will be the primary owner of our Appian infrastructure while also spearheading the design, implementation, and management of our Appian DevOps and CI/CD pipelines. You will bridge the gap between development and operations, ensuring rapid, secure, and reliable delivery of Appian applications while maintaining peak platform performance and stability.

• DevOps & Release Management:
  • Pipeline Architecture: Design, build, and maintain a robust CI/CD pipeline tailored specifically for Appian deployments using tools like Jenkins, GitLab CI, Azure DevOps, or native Appian deployment APIs.
  • Automation: Automate the packaging, testing, and deployment of Appian applications across all environments (Dev, Test, UAT, Prod) to minimize manual intervention and human error.
  • Version Control Integration: Manage source code integration and versioning processes, establishing best practices for branching, merging, and versioning of Appian objects using Git.
  • Release Coordination: Plan and execute seamless deployments, managing release schedules, dependencies, and rollback strategies.
• Appian Platform Administration:
  • Infrastructure Management: Install, configure, upgrade, and maintain Appian environments (on-premise, cloud, or hybrid) ensuring high availability and disaster recovery readiness.
  • Monitoring & Performance: Continuously monitor system health, server metrics, and application performance. Proactively identify, troubleshoot, and resolve performance bottlenecks or system errors.
  • Patching & Upgrades: Plan and execute Appian software upgrades, hotfixes, and patch management in alignment with vendor releases and internal maintenance windows.
  • Capacity Planning: Analyze usage trends and system loads to forecast infrastructure needs and scale environments appropriately.
• Security, Compliance, & Governance:
  • Access Management: Administer user provisioning, roles, groups, and permissions within the Appian environment, ensuring adherence to the principle of least privilege.
  • Security Audits: Monitor platform security, manage SSL certificates, and ensure compliance with internal security policies and external regulations (e.g., SOC2, HIPAA, depending on industry).
  • Best Practices: Establish and enforce Appian architectural and administrative best practices, acting as the primary gatekeeper for code quality and platform governance.
• Collaboration & Mentorship:
  • Partner closely with Appian developers, QA engineers, and business stakeholders to streamline the software development lifecycle.
  • Provide technical guidance, troubleshooting support, and mentorship to junior administrators and development teams.

• Education: Bachelor's degree in computer science, Information Technology, or a related field preferred.
• Experience: 5+ years of hands-on experience in Appian platform administration (installation, configuration, maintenance) and 2+ years of dedicated experience in DevOps, CI/CD, and release management.
• DevOps Expertise: Proven experience setting up continuous integration and deployment pipelines specifically for Appian. Proficiency with version control systems (Git) and CI/CD orchestrators (Jenkins, Azure DevOps, GitLab, etc.).
• Infrastructure Skills: Strong working knowledge of Linux/Windows server administration, Apache Tomcat, and web servers (IIS/Apache).
• Database Knowledge: Solid understanding of relational databases (e.g., MySQL, Oracle, SQL Server, PostgreSQL) and data source configurations within Appian.
• Scripting: Proficiency in scripting languages (e.g., Bash, PowerShell, Python) to automate administrative and deployment tasks.
• Problem-Solving: Excellent analytical and troubleshooting skills with the ability to diagnose complex server, network, or application issues under pressure. 

Desired Qualifications

• Active Appian Certification (e.g., Appian Certified Senior Developer, Lead Developer, or specific administrative certifications).
• Experience with containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform, Ansible).
• Familiarity with cloud platforms (AWS, Azure, GCP) if managing self-managed cloud infrastructure, or experience directly managing Appian Cloud environments.
• Other requirements:
  • Must be a US citizen and/or green card holder and be able to obtain Public Trust clearance.
  • Prior FDA experience is a plus.