Product Specialist (Duluth, GA, US)
Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today!
The Product Specialist plays a critical role in ensuring our customers can maximize their experience with our products and services. This role adds value to our customers and our dealer network by providing exceptional customer service; educating both customers and dealers on our products, technology offerings, and services
Your Impact
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Support customers and dealers to ensure they can optimize the performance and efficiency of our products and technology offerings while providing an exceptional customer experience.
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Execution of education and training of our products and technology suite of offerings. Act as a team player; working together with your peers and our dealer network to improve customer satisfaction.
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Assist with and execute product demonstrations with a focus on ensuring our customers have exceptional experience and get the most of our products and services.
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Support dealers with customer visits with the intent to build relationships, collect VOC information, prospect, or qualify leads. Must be disciplined in completing internal administrative tasks relating to position to ensure robust metrics and reporting (ie. Lead Gen., Training, Demonstrations)
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Coordinate, assist, and help execute other customer-oriented events – clinics, training, farm shows, dealer events, etc.
Your Experience and qualifications
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High school diploma with 5+ years of experience working in a sales, marketing, customer service, and/or technical support role working in the agricultural industry – equipment, technology, inputs, retail, etc.
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Experience operating agricultural equipment and robust knowledge of technology products in the agricultural industry.
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Bachelor's degree in marketing, Engineering, Finance, Business Administration, or equivalent experience in agriculture-oriented fields. Proficiency in Microsoft Office, specifically using Excel, PowerPoint, Word, and Outlook
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Salesforce CRM experience, 2+ years of sales experience in a dealer-based distribution channel & 1+ years’ experience working with ag or industrial equipment or associated technology products.
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Strong agronomy knowledge & Strong communication skills
Your Benefits
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Health care and wellness plans
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Dental and vision plans
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Flexible and virtual work options (where available)
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401(k) Savings Plan with company match
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Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
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Paid holidays and paid time off
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Health savings and flexible spending accounts
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Reimbursement for continuing education
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Life insurance and other supplemental insurance plans
Your Workplace
You will work with your wonderful AGCO colleagues from Duluth, USA (Remote)
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.