Want Associate Solutions Engineer - Remote in New York City, NY

Job title: Associate Solutions Engineer - Remote Company: Thomson Reuters Job description: Associate Solutions Engineer - Remote Government – Court Management Solutions (CMS) Are you ready to be a driving force behind cutting-edge court management solutions? Join Thomson Reuters as an Associate Solution Engineer, where you'll have the opportunity to utilize your technical expertise and be part of transforming the way courts manage their operations with the trusted Thomson Reuters brand. As an Associate Solution Engineer at Thomson Reuters Court Management Solutions, you will hold a pivotal role in crafting and implementing innovative solutions tailored to meet the unique needs of our esteemed customers within the legal industry. Leveraging your technical knowledge and deep understanding of customer requirements, you will actively contribute to the ongoing development and enhancement of our court management products. Your responsibilities will encompass close collaboration with cross-functional teams, ensuring a thorough understanding of customer needs. You will provide valuable technical expertise during solution design and offer dedicated support throughout the implementation of our court management software. Working closely with our customers, you will gain insights into their specific challenges and deliver high-quality solutions that streamline court processes, optimize efficiency, and enhance overall user experiences. Your expertise will be crucial in troubleshooting technical issues, conducting product demonstrations, and proficiently training customers in effectively utilizing our court management solutions. Additionally, you will remain up-to-date with the latest industry trends and technological advancements, ensuring that our products consistently maintain their leading position within the legal landscape. In this role, you will bridge the gap between technology and customer satisfaction, delivering cutting-edge solutions that empower legal professionals to work efficiently and effectively. Your presence on our dynamic and collaborative team will make a substantial impact on the success and growth of our product/customer segment. Overall, as an Associate Solutions Engineer, you will greatly contribute to the continuous success of Thomson Reuters, reinforcing our commitment to delivering innovative and industry-leading solutions that cater to the diverse needs of our valued customers. About the Role In this opportunity as Associate Solutions Engineer you will:

• Act as an integral member of the Solutions Architecture Team alongside Solutions Analysts and Subject Matter Exports towards architecting a successful solution implementation.
• Evaluate and consolidate complex business requirements from multiple sources and prepare detailed functional specifications, including business requirements, flow charts, mapping, mockups, application rules, configuration, and acceptance criteria for integrations.
• Work closely with Developers responsible for the technical design, Quality Assurance, and Engagement Business Analysts, and customers to ensure requirements and design are completely understood.
• Assist with developing cost estimates associated with integration, data migration, and reporting solutions
• Assist with incorporating C-Track with other Thomson Reuters products where appropriate to maximize our solution offering to customers.
• Manage low to medium-complexity projects with a low level of supervision.

About You You’re a fit for the role of Associate Solutions Engineer if your background includes:

• Bachelor’s Degree in Computer Science or a related field or equivalent experience
• Experience with databases, SQL, Microsoft EXCEL, programming, RestAPI, and Azure
• Knowledge of information technologies (fundamental concepts, systems, applications etc.) and the ability to quickly assimilate the CMS enterprise application.
• Prior knowledge of information systems, business administration, or records management, including course work in workflow analysis, flow charting and cost-benefit analysis
• Broad knowledge of software and system data integration
• Excellent communication (oral / written) skills and the ability to interact with multiple teams and customers in a diverse setting encompassing both technical and non-technical users.
• Experience managing external and internal relationships with customers, partners, and vendors to meet integration objectives.

What’s in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-SS2 In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following states (CA, CO, CT, NV, WA) and/or remote. The base compensation range for the role in any of those locations is $53,900 - $100,100. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings to know more. More information about Thomson Reuters can be found on . Expected salary: $53900 - 100100 per year Location: New York City, NY Apply Job!