Urgently Need Senior Digital Business Architect (Remote-Home Based Worker) in San Francisco, CA
Job title: Senior Digital Business Architect (Remote-Home Based Worker)
Company: Allstate
Job description: The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don't follow the trends. We set them.
Job Summary:
This role will assist with the establishment of strategic direction, priorities, and goals for the claims digital transformation and ensure alignment internally and externally to claims. The individual will lead strategic projects and serve as a strategic thought partner to the CDT organization. This individual will work with key stakeholders to articulate the CDT strategy, develop a prioritized and sequenced roadmap of initiatives, and develop appropriate goals, measures, and prioritized recommendations to Claims IDE leadership.
This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses.
Key Responsibilities:
- Provide oversight of the operating model needed to support the new CDT capabilities
- Support the development of the CDT strategy by considering all sources of input (e.g. research, test and learn / POC results, partnerships, etc.)
- Conducting key analytics (data sourcing, analysis, testing) required to inform strategic recommendations (e.g., competitor benchmarking, market assessment and financial modeling)
- Effectively communicate key messages/recommendations regarding CDT strategy to all stakeholders
- Ensure the performance and adoption of new initiatives
- Ensures understanding of business objectives, results, processes, etc. across CDT
- Manages stakeholders and effectively uses management tools to improve and increase integration within CDT
- Design and implement an operating model to support new CDT capabilities
- 4 year Bachelors Degree (Preferred)
- 7 or more years of experience (Preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
- Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
- Applies broad knowledge of insurance policy, coverage, and regulation
- Applies broad knowledge of claim processes, policies, procedures, and claim systems
- Applies broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
- Applies broad knowledge of problem solving and preparation of reports for analysis
- Applies broad ability to leverage learned technical skills in support of team objectives
- Applies broad negotiation and/or arbitration skills
- No Certification, License or Registration is required for the job.