A/R & Collections Specialist
Job Title: Collections Specialist
Job Description
The Collections Specialist will manage Accounts Receivable (AR) Aging reports for designated locations and subsidiaries. The role involves handling escalated accounts or invoices that require advanced collection efforts through direct communication with customers via calls and emails. This position also involves preparing necessary documentation, coordinating with attorneys, and recommending accounts for third‑party collection or write‑off. Regular communication with the Collections Manager about the status of past‑due accounts is essential.
Responsibilities
- Manage AR Aging reports for assigned locations and subsidiaries.
- Handle escalated accounts and invoices requiring advanced collection efforts.
- Conduct direct calls and emails with customers to resolve outstanding debts.
- Prepare necessary documentation for collection, including letters and attorney requests.
- Recommend accounts for third‑party collection or write‑off.
- Communicate with the Collections Manager regarding past‑due accounts.
- Monitor and resolve financial discrepancies.
- Maintain detailed account notes reflecting collection efforts.
- Work on returned statements to collect outstanding debt and update contact information.
- Update ERP systems with current information.
- Ensure the security and privacy of customer information and files.
- Perform related duties as assigned.
- Conduct 30‑35 calls per day.
Essential Skills
- At least two years of experience in collection and credit work.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Experience with ERP systems.
- Ability to work effectively in a team and independently, in a fast‑paced environment.
- Basic understanding of statistics and data analysis.
- Knowledge of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
- Ability to perform 30‑35 calls per day.
- Proficiency in typing.
Additional Skills & Qualifications
- High school diploma or equivalent required.
- Bachelor's or associate's degree preferred but not required.
Work Environment
This position operates fully remotely in the Eastern Time Zone. The workday starts between 8‑9 AM and consists of 8 hours, with an unpaid lunch break. Job Type & Location This is a Contract to Hire position based out of Jacksonville, FL. Pay and Benefits The pay range for this position is $20.00 – $30.00 per hour. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long‑term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, vacation or sick leave)
Workplace type: This is a fully remote position. Application deadline: This position is anticipated to close on Mar 25, 2026. About Aston Carter Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. Apply tot his job Apply To this Job