Government Collection Specialist - Treasury 04.06.2026 CF
LocateSmarter is seeking a Treasury Collection Specialist for their Cedar Falls, IA office. The role involves locating and contacting consumers, obtaining financial information, and analyzing resolutions in a fast-paced environment.
Responsibilities
- Locating and establishing contact with consumers
- Obtaining financial information
- Analyzing the best resolution for each consumer
- Communicate in a clear and effective manner with the customer
- Achieve schedule adherence and compliance expectations
- Meet productivity and call quality standards as set by the company
- Problem solving skills & ability to recommend solutions
Skills
- Must have the ability to obtain security clearance necessary to work as a Treasury Collection Specialist
- No written warnings in the last 6 months
- Ability to communicate in a clear and effective manner with the customer
- Achieve schedule adherence and compliance expectations
- Meet productivity and call quality standards as set by the company
- Problem solving skills & ability to recommend solutions
Benefits
- Up to an additional $5.09/hour health and welfare benefit depending on which benefits you select
- Monthly commission potential
Company Overview