Business Development Representative

Informa Markets is a division within Informa that creates global platforms for various industries. The Business Development Representative serves as the first point of contact for prospective clients, playing a crucial role in building and qualifying the sales pipeline for Agricultural Events while providing essential support to drive revenue generation.

Responsibilities

• Conduct cold calls and email campaigns to generate leads
• Qualify inbound leads from marketing, website inquiries, and trade shows
• Research business opportunities and schedule discovery meetings
• Maintain accurate lead data in Salesforce CRM
• Update and manage client and prospect contact information
• Research company profiles and decision-makers
• Ensure data accuracy and create targeted prospect lists
• Track and report lead performance metrics
• Use Salesforce to track client interactions, opportunities, and forecasts that are up to date and accurate
• Follow up on payments and resolve issues with Finance
• Address customer inquiries and escalate complex cases
• Support sales managers with research and proposals
• Build relationships with early-stage prospects
• Conduct introductory calls and qualify opportunities
• Transition leads to sales reps and maintain follow-up schedules
• Collaborate with marketing to improve campaigns

Skills

• Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent working experience
• 1-3 years of experience in sales, customer service, or business development preferred
• Interest in developing a career in B2B sales
• Familiarity with Salesforce CRM and sales automation tools preferred
• Strong verbal and written communication skills with professional phone presence
• Excellent time management and attention to detail
• Proficiency in Microsoft Office Suite, CRM platforms, and sales tools
• Comfortable with cold calling and email outreach
• Self-motivated and able to work autonomously
• Coachable and eager to learn
• Resilience: Persistent and resilient when facing rejection with positive attitude
• Precision: Detail-oriented with strong follow-through on commitments and deadlines
• Collaboration: Team player with collaborative mindset and willingness to support colleagues
• Drive: Results-driven with competitive nature and commitment to exceeding targets
• Adaptability: Flexible and adaptable to changing priorities, processes, and market conditions

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

Company Overview