[Remote] Liability (Personal Injury) Claims - Quality Assurance Specialist - Remote (Part-Time)
Note: The job is a remote job and is open to candidates in USA. The IMA Group is seeking a dedicated Quality Assurance Specialist to join their team. This remote role focuses on maintaining the highest standards in reviewing reports and addenda generated by their physician panel, ensuring accuracy and quality in documentation.
Responsibilities
- Review IME reports, file reviews, and other documentation to ensure accuracy, completeness, and adherence to formatting guidelines
- Address issues in referral letters and ensure all quality assurance expectations are exceeded
- Work closely with physicians and clients
- Communicate effectively with team members and supervisors, providing regular updates on report status
- Monitor deadlines, including urgent client requests, to ensure timely report completion and release
- Deliver exceptional customer service by addressing client issues promptly and streamlining communication with all stakeholders involved in the IME and file review process
Skills
- Associate degree required; Bachelor's degree preferred
- 1-3 years of related experience in liability claims management, quality assurance and/or legal background
- Must have excellent attention to detail while working on tight turnaround times
- Knowledge of CPLR 320 and 3121 and Uniformed Rules NYS Trial Courts 202.17
- Working knowledge of medical terminology
- Must be proficient in Microsoft Word
- Experience with Microsoft Excel also desired
- Bachelor's degree preferred
- Experience with Microsoft Excel also desired
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