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Field Engineer

Remote role Full-time Open position

Ecotrak Facility Management Software is seeking a highly motivated Field Engineer to install, commission, and service energy management and building automation systems across the United States. This role involves extensive travel and requires a hands-on technician who enjoys working independently and solving complex problems while delivering exceptional customer experiences.

Responsibilities

  • Install, wire, configure, and calibrate ENTOUCH energy management and building automation equipment, including controllers, sensors, actuators, and associated HVAC components. Perform system startups, point-to-point checkouts, and commissioning activities to ensure proper operation. Verify installation quality and system functionality prior to customer handoff
  • Perform basic programming and configuration of BAS systems. Update firmware/software and validate communication between system components. Integrate controllers with network infrastructure as required
  • Diagnose and repair control system malfunctions, networking issues, and communication faults. Analyze system performance to identify inefficiencies and recommend corrective actions. Provide onsite and remote technical support as needed
  • Interpret blueprints, wiring diagrams, and specifications to ensure accurate installation. Document field changes, service activities, and commissioning results. Maintain accurate service records and update internal systems to support administrative and quality assurance follow-up. Create and submit as-built documentation when required
  • Train customers on system operation and basic troubleshooting. Maintain professionalism at all times to ensure 100% customer satisfaction. Communicate effectively with project managers, technical teams, and client stakeholders
  • Adhere to all company safety policies and OSHA regulations. Ensure installations comply with local, state, and federal codes

Skills

  • High school diploma or equivalent required
  • 1–4+ years of experience in HVAC controls, building automation, or related field service role
  • Ability to read electrical schematics and mechanical drawings
  • Proficiency using multimeters, laptops for configuration, and standard hand/power tools
  • Frequent standing, walking, stooping, kneeling, crawling, and climbing ladders or stairs
  • Lifting, carrying, pushing, and pulling equipment up to 50 pounds
  • Repetitive hand and wrist movements
  • Ability to distinguish wiring color codes (color vision required)
  • Associate's degree in HVAC, Electrical Technology, or Building Automation Systems
  • Experience installing or servicing BAS systems
  • Working knowledge of BAS platforms (e.g., Johnson Controls, Honeywell, Siemens, Schneider Electric)
  • Familiarity with communication protocols such as BACnet, Modbus, and TCP/IP

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance
  • HSA and FSA
  • 401(k) with 4% match
  • Unlimited PTO
  • 12 paid holidays
  • Team-building events

Company Overview

  • Ecotrak is more than a facility management platform—it’s your partner in the trenches. It was founded in 2018, and is headquartered in Irvine, California, USA, with a workforce of 51-200 employees. Its website is http://www.ecotrak.com/.
  • Company H1B Sponsorship

  • Ecotrak Facility Management Software has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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