Director of Operations Implementation

Description The Planet Fitness Mission At Planet Fitness, our unique mission has always been to enhance people’s lives by providing high-quality fitness experience in a welcoming, non-intimidating environment. And we’re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do. Organizational Overview Title: Director of Operations Implementation Location: Remote Status: Full-Time Reports To: Chief Operations Officer The Opportunity Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United Fitness Partners is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job! What You'll Be Doing Director of Operations Implementation plays a critical role in translating strategic goals into actionable operational plans. Their responsibilities typically span across project execution, process optimization, and cross-functional coordination. Here are the key job responsibilities:

• Lead the execution of operational strategies aligned with organizational goals.
• Translate high-level business plans into detailed implementation roadmaps.
• Ensure initiatives are delivered on time, within scope, and on budget.
• Oversee large-scale operational projects from initiation to completion.
• Develop project plans, timelines, and resource allocations.
• Monitor KPIs and adjust plans based on performance and feedback.
• Identify inefficiencies and implement process enhancements.
• Standardize best practices across departments or business units.
• Leverage data and analytics to drive continuous improvement.
• Collaborate with departments such as HR, IT, Finance, and Operations.
• Act as a liaison between executive leadership and operational teams.
• Facilitate communication and alignment across stakeholders.
• Lead change initiatives and ensure smooth adoption across teams.
• Develop training and communication plans to support transitions.
• Address resistance and foster a culture of adaptability.
• Foster a culture of accountability and results.
• Ensure compliance with internal policies and external regulations.

Qualifications

What You'll Bring To The Table

• Bachelor’s degree and/or 5 plus years of experience in multi-unit operations.
• Able to work in a fast-paced, ever-changing environment, see through complexity and strategically promote an inclusive, diverse workforce.
• Experience with using and implementing process improvement management tools and solutions.
• Willing to travel as needed to drive expectations for growth and development of the team.
• Possess a result-driven attitude with the ability to work independently and prioritize appropriately.
• Able to establish and maintain effective working relationships.
• Ability to lead in a matrix environment through direct and indirect reporting structures.
• Self-starter, able to work independently on projects with little to no direction.
• Extremely efficient, creative, resourceful, and strategic thinker.
• Excellent written and verbal communication skills.
• Strong ability in creating and managing workflows, processes, and budgets.
• Strong ability to multi-task and successfully coordinate multiple projects simultaneously.
• Ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
• Also, a little competitive spirit never hurts!

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