Exchange and Study Abroad Assistant

About The UniversitySwansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.About The RoleBased in the Go Global team within Global Engagement, the post-holder will play a key role in supporting activity relating both to inbound and outbound exchange students.Swansea University recognises the significant benefits to students of gaining international experience with a semester, year or summer abroad. As a result, the University has in place an ambitious strategy to increase the number of its students taking up these Global Opportunities. The University also welcomes students from international partner universities who wish to spend part of their degree studying in Swansea as exchange or visiting students. The Go Global Team is responsible for coordinating this activity.Working within the Go Global team, the post-holder will play a key role in supporting activity relating both to inbound and outbound exchange students. This individual will be responsible for providing a pro-active, professional and customer focussed service to students, colleagues, and international partners.The post holder will be required to work independently as well as part of a team and will need to be well-organised, thorough, methodical, adaptable and be able to demonstrate excellent communication skills, IT skills and attention to detail.Equality, Diversity & InclusionThe University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.Welsh Language SkillsThe Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.LNKD1_UKTJ