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Digital Solution Architect - AI Native BPS (US Remote)

Remote role Full-time Open position

Req ID: 336293 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Solution Architect - AI Native BPS (US Remote) to join our team in Dallas, Texas (US-TX), United States (US). AI Native BPS Solution Architect At NTT DATA Services, we know that with the right people on board, anything is possible. We're building the next era of Business Process Services-AI-native, agentic BPaaS that fuses deep process expertise with LLMs, AI agents, and data-first design. This is not outsourcing 2.0-it's services-as-software, built for scale, speed, and intelligence. Join our founding team and help transform industries like insurance, healthcare, and financial services with solutions that are 40% more efficient and infinitely more adaptive. If you want to build what the market hasn't seen yet, this is it. Location: Hybrid/Remote Type: Full-Time Role Overview: You will lead the design of end-to-end business process solutions powered by AI agents and decision-support platforms. Acting as the bridge between client stakeholders, product teams, and engineers, you will map current-state operations and co-create the future-state AI-native architecture. Key Responsibilities:

  • Understand client workflows (e.g., claims, lending, KYC) and pain points
  • Architect AI-native solutions leveraging modular agentic platforms
  • Define data and process models in collaboration with ontology and ML teams
  • Drive roadmap alignment between domain priorities and tech capabilities
  • Present solutions to C-level stakeholders and drive adoption Required Skills:
  • 10+ years in Healthcare Payor or Banking
  • Strong understanding of digital transformation and BPS
  • Experience in designing automation workflows or BPaaS models
  • Excellent client-facing communication and executive storytelling skills
  • Familiarity with AI/ML concepts, even if not hands-on #AIBPaaS About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Apply tot his job

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