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Unsheltered Approach Lead - Temporary

Remote role Full-time Open position

Salary: $34.28 - $41.13 Hourly Location : Durham, NC Job Type: Temporary with benefits (More than 1000 hours) Remote Employment: Flexible/Hybrid Job Number: 26-05866 Department: Community Safety Opening Date: 03/05/2026 Closing Date: Continuous Position Description Work. Serve. Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve HIRING RANGE: $71,302.40 - $85,562 (Salaries are determined based upon your education and/or relevant certifications and work experience.) SCHEDULE: Temporary, 40 hours per week, Monday - Friday, 9am-5pm *** Temporary Position may become eligible for Full-time hire in July 2026. In 2022, the Durham Community Safety Department (DCSD) launched four 911 crisis response programs-collectively known as HEART (Holistic Empathetic Assistance Response Teams). Please visit and , watch this , listen to this or read from The Assembly. In 2025, DCSD has added a new division focused on Stabilization Services. This expansion represents an exciting new phase in DCSD's development-and a thrilling opportunity to pair alternative response programs with stabilization services that can better support Neighbors. In 2025, DCSD's scope of work grew to include several other dimensions of community safety. Importantly, DCSD became the lead agency of Durham's Continuum of Care and incorporated the City's homelessness system team into its department. That team, now known as the HOPE Team (Housing Opportunities and Pathways Engagement Team), supports the local continuum of care, homelessness providers, and neighbors experiencing homelessness. Its purpose is to make homelessness rare, brief, and non-recurring in Durham. In data terms: to reach functional zero across populations experiencing homelessness. ABOUT THE ROLE Fundamentally, the Unsheltered Approach Lead will be at the center of ending unsheltered homelessness in Durham. In other words: they will lead the charge to achieve Functional Zero on unsheltered homelessness. They will play the key project management and coordination role on the unsheltered approach outlined in the Strategic Framework to Prevent and End Homelessness. The Lead will ensure that resources and units are aligned with case conferencing needs; gather and coordinate between partner agencies, project manage periods of preparation or resolution, and work with partners to ensure that resolved encampments remain resolved. Resources: --- Duties/Responsibilities

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