Manager, Site Merchandising

About the position OVERVIEW We are seeking an outcome-oriented Site Merchandising Manager to own the digital shopping journey across Salomon’s eCommerce platform. This role leads key levers of product discovery – including search, navigation, sort orders, filters, and recommendations – to drive conversion and revenue optimization. You will manage and develop a growing team while delivering measurable gains in engagement, conversion, and revenue. Working cross-functionally with global and regional Digital, Marketing, Analytics, IT, and Merchandising partners, you will champion product discovery, ensuring the right products are surfaced to the right customers at the right time. This role is both strategic and hands-on, blending analytical rigor with creative merchandising to deliver a best-in-class online experience. WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY: Hybrid work schedule A generous PTO policy, plus 15 paid annual holidays and 3 floating holidays Half-day Fridays for 5 months of the year An exceptional employee discount on all our products and sister brands (Arc’teryx, Armada, Atomic, Wilson) “Powder Bell” days— yours to use for fresh snow or a winter run Healthy Lifestyle Benefit for fitness, wellness, and outdoor fun Opportunities to engage in the community and with industry partners

Responsibilities

• Lead and optimize all site merchandising touchpoints: search, menu, sort orders, filters, product configuration, product recommendations, cross-sell, and up-sell
• Drive conversion through relevant, data-driven merchandising, personalization, and site testing
• Align with Marketing and Merchandising to ensure seamless product launches and campaigns
• Collaborate with Analytics and Ops to aggregate, optimize, and analyze consumer feedback loops to ensure Salomon.com is aligned with the pulse of the consumer
• Partner with Sr. Ops Manager to prioritize feature refinement and development that drives ROI
• Identify and implement workflow optimizations to improve team efficiency and scalability
• Explore and deploy AI-driven tools for workflows across the Site Merchandising function
• Partner with analytics to evaluate AI-driven enhancements and measure business impact
• Responsible for coaching, performance management, and career development of Site Merchandisers
• Set, measure and monitor clear KPIs for the team, aligned with business outcomes including conversion, engagement, and revenue contribution
• Partner with Digital Lead Team to design future Site Merchandising team structure and expand capabilities
• Act as the Site Merchandising voice in cross-functional planning and business reviews
• Ensure readiness of site merchandising systems and processes for peak events, product drops, and promotions
• Partner with Sr. Ops Manager, Global Digital Product and Technology teams to integrate regional requirements into global roadmaps and support feature and platform integration and adoption

Requirements

• 6–8 years in eCommerce with emphasis on site merchandising, product discovery, or conversion optimization
• Proven ability to drive measurable improvements in conversion and engagement metrics
• Hands-on experience with eCommerce platforms, such as Shopify, Commerce Layer, Magento, etc.
• Proficiency with Site Merchandising tools such as Contentsquare, Algolia, Talon.One, Dynamic Yield, and Analytics platforms (Piano, GA, Power BI) or similar tooling
• Experience managing, coaching, or mentoring junior staff
• Passion for elevating the consumer journey and delivering business results
• Strong analytical mindset with the ability to turn insights into actionable strategies
• Excellent organizational and project management skills.
• Demonstrated experience working with CMS, PIM, DAM, and A/B testing platforms
• Skilled communicator who can influence stakeholders across global and regional teams

Nice-to-haves

• Established track record with AI-powered merchandising or workflow tools is a strong plus

Benefits

• Hybrid work schedule
• A generous PTO policy, plus 15 paid annual holidays and 3 floating holidays
• Half-day Fridays for 5 months of the year
• An exceptional employee discount on all our products and sister brands (Arc’teryx, Armada, Atomic, Wilson)
• “Powder Bell” days— yours to use for fresh snow or a winter run
• Healthy Lifestyle Benefit for fitness, wellness, and outdoor fun
• Opportunities to engage in the community and with industry partners

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