[Remote] VP Product Management, Managed & Professional Services
Note: The job is a remote job and is open to candidates in USA. TPx is a leading provider of technology advisory, professional implementation, and managed services. The VP, Managed & Professional Services will lead product teams to drive revenue growth and enhance customer experience through strategic leadership, financial management, and product lifecycle management.
Responsibilities
- Aligns managed and professional services product strategies at the executive level, ensuring integration with overall business objectives
- Communicates and socializes product strategy and roadmap to internal teams, customers, and industry analysts to drive understanding and support
- Develops technology alliances and partnerships to enhance product differentiation and expand market opportunities
- Partners with product leaders and finance to own P&L optimization and drive measured growth across networking and connectivity product families
- Supports pricing and packaging strategies for solutions in collaboration with internal stakeholders
- Creates and executes product rollout and lifecycle management strategies to address current and future market needs for both direct and indirect channels
- Directs ideation, creation, and development of new products and expansion of existing offerings
- Drives the product lifecycle from strategic planning through market-differentiated launches and enhancements, including requirements gathering and use case definition
- Champions the product customer experience vision and ensures standardized tools for service implementation and ongoing operational support
- Actively manages vendor relationships and lead RFI/RFP processes to deliver complete managed solution offerings
- Optimizes the end-to-end customer product experience by setting and measuring KPIs and collaborating cross-functionally for continuous improvement
- Partners with product leadership to develop templates for go-to-market needs, product requirements, training materials, and feedback collection
- Supports creation of interview processes, onboarding programs, and product management training/coaching in partnership with HR and product leadership
- Leads, mentors, and develops a best-in-class product and design team, providing direction and fostering professional development
- Performs other duties as assigned
- Up to 15% travel required including domestic air travel and overnight stays
Skills
- Bachelor's degree in Computer Science, Business Administration, information technology, operations management, or a related field
- Minimum 10 years of management experience at the Director level or above
- Demonstrated success delivering business value through technology solutions in high-tech operational environments
- Demonstrated track record of high performance and leadership behaviors
- Proven leadership in Product Management, including oversight of managed and professional advisory/consulting solutions design and/or operations
- Experience leading broad, geographically dispersed teams
- Strong understanding of executive-level management requirements, including financial P&L responsibility
- Familiarity with corporate systems (e.g., Salesforce, ServiceNow) and experience working with financial and operational data reporting and analysis
- Familiarity with networking, managed IT, and cloud technology
- Exceptional problem-solving and analytical abilities
- Strong presentation skills with the ability to adapt for both executive leadership and working teams
- Master's degree or MBA a plus
- Network and/or tech service management operations experience is preferred
Company Overview
- TPx is the reliable sidekick every growing business deserves, powering your tech while you take the lead. It was founded in 1998, and is headquartered in Los Angeles, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.tpx.com/.
Company H1B Sponsorship
- TPx has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2023, 1 in 2022, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply tot his job Apply To this Job