Experienced Customer Experience Specialist - Automotive
Join arenaflex, a leading automotive dealership in Thomasville, GA, as we seek a highly motivated and customer-focused individual to join our sales team. As an Experienced Customer Experience Specialist - Automotive, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to the success of our award-winning dealership.
About arenaflex
arenaflex is a dynamic and innovative automotive dealership that has been serving the Thomasville community for years. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as a top-performing dealership in the region. We are proud to offer a comprehensive benefits package, opportunities for career advancement, and a collaborative work environment that fosters growth and success.
Job Highlights
* Competitive salary range: $30,000.00 - $110,000.00 per year
- Comprehensive benefits package, including:
+ 401(k) plan + Dental insurance + Flexible schedule + Health insurance + Paid time off + Vision insurance
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Award-winning vehicles and a reputation for excellence
- 5-day work week and flexible scheduling options
- Employee recognition programs and rewards
Responsibilities
As an Experienced Customer Experience Specialist - Automotive, you will be responsible for:
- Greeting customers upon arrival and conducting a needs assessment to understand their automotive needs and preferences
- Communicating with customers via email, text, and phone to provide exceptional customer service and support
- Attending product and sales training courses to stay up-to-date on the latest automotive trends and technologies
- Maintaining owner follow-up and prospect development systems to drive sales growth and customer satisfaction
- Presenting quotes and estimates to customers for approval, ensuring accuracy and transparency in all interactions
Requirements
To be successful in this role, you will need:
- A valid driver's license and a clean driving record
- A background check and drug test
- To be at least 18 years of age
- A commitment to a long-term career in the automotive industry
- The ability to work evenings and Saturdays
- Excellent communication and interpersonal skills
- A strong customer service focus and a passion for delivering exceptional experiences
- Basic computer skills and proficiency in CRM software
Preferred Qualifications
While previous automotive or sales experience is not required, we prefer candidates with:
- Previous sales or customer service experience
- Knowledge of the automotive industry and its trends
- Familiarity with CRM software and other sales tools
- A strong understanding of customer needs and preferences
- A proven track record of delivering exceptional customer experiences and driving sales growth
Career Growth Opportunities
arenaflex is committed to the growth and development of our employees.
We offer
- Opportunities for career advancement and professional growth
- Comprehensive training and development programs
- A collaborative and dynamic work environment that fosters innovation and creativity
- A commitment to employee recognition and rewards
Work Environment
Our dealership is a fast-paced and dynamic environment that requires a high level of energy and enthusiasm. As an Experienced Customer Experience Specialist - Automotive, you will be working in a state-of-the-art facility with a team of dedicated and passionate professionals. We offer a comprehensive benefits package, including health insurance, dental insurance, and a 401(k) plan, to ensure that our employees are supported and rewarded for their hard work and dedication.
Compensation and Benefits
arenaflex offers a competitive salary range of $30,000.00 - $110,000.00 per year, depending on experience and performance. We also offer a comprehensive benefits package, including:
- 401(k) plan
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Interview Details
C.Rice Global will be conducting in-person interviews for this position on Friday, March 28, 2025, between the hours of 9am and 10:30am. The interview will take place at Thomasville Toyota's new vehicle showroom, located at 14724 US-19, Thomasville, GA 31757. We encourage all interested candidates to attend and learn more about this exciting opportunity.
About C.Rice Global
C.Rice Global is an automotive recruiting and staffing company that connects job seekers with their prospective employers. With a reputation for excellence and a commitment to customer satisfaction, C.Rice Global is the go-to partner for automotive job seekers and employers alike. Check us out on Google at https://g.page/r/CfTRtnTvt8YDEB0 to learn more about our services and expertise. Apply for this job