Experienced Data Entry Editor – Resident Insights and Experience Platform
At arenaflex, we're revolutionizing the way senior living operators make data-driven decisions with our cutting-edge resident insight and experience platform. Our platform empowers operators to create actionable insights that lead to transformative outcomes for residents, staff, and the entire senior living ecosystem. As a key member of our Production Department, you'll play a vital role in processing information submitted by communities into usable data points about residents. Your attention to detail, exceptional communication skills, and ability to work independently will drive engagement and provide invaluable insights that improve residents' quality of life.
About arenaflex
arenaflex is a pioneering company that's redefining the senior living industry with our innovative platform. Fueled by artificial intelligence (AI), our platform simplifies data creation through embedded analytics, offering customers person-centered data that leads to measurable enhancements in residents' quality of life. Our team is passionate about creating a better future for seniors, and we're looking for like-minded individuals to join our mission.
Job Summary
We're seeking an experienced Data Entry Editor to join our Production Department. As a Data Entry Editor, you'll be responsible for verifying mined data points are accurately placed in resident profiles and ensuring all Quality of Life metrics are represented in line with the resident's intentions. You'll work closely with our Production Manager to maintain turnaround times standards, adhere to person-centered data entry standards and formatting guidelines, and participate in weekly editor meetings and training sessions.
Key Responsibilities
* Cross-checks data mining of written or verbal interviews to ensure accuracy in resident profiles and stories
- Logs accurate time for each ticket to maintain efficient workflow
- Maintains turnaround times standards:
+ Audio ticket turnaround: max 3 hours per audio hour + Paper ticket turnaround: max 0.5 hours per profile upload
- Maintains Apply for this job