Experienced Customer Service Logistics Administrator – Shipping, Receiving, and Inventory Management

At arenaflex, we are seeking a highly organized and detail-oriented Customer Service Logistics Administrator to join our team in Fort Worth, Texas. As a key member of our logistics department, you will play a vital role in ensuring the smooth execution of shipping, receiving, and inventory management processes. Your primary responsibility will be to manage the logistics of incoming and outgoing shipments, adhering to strict security and procedural guidelines to maintain high levels of customer satisfaction and retention.

About arenaflex

arenaflex is a leading global luxury goods company, renowned for its commitment to excellence and innovation. With a rich history spanning over a century, we have established ourselves as a trusted partner for discerning customers around the world. Our team of dedicated professionals is passionate about delivering exceptional customer experiences, and we are now seeking a talented individual to join our logistics department.

Responsibilities

As a Customer Service Logistics Administrator at arenaflex, you will be responsible for the following key tasks:

• Process spare parts and stock reception, packing and unpacking local and international shipments, intercompany transfers, and stock postings, adhering to strict security and procedural guidelines.
• Receive and open parcels from carriers in accordance with strict security guidelines, ensuring the integrity of our shipments and the confidentiality of our products.
• Pack parcels with product and corresponding product packaging in accordance with strict security guidelines, ensuring that our products are protected and delivered safely.
• Pack hazmat shipments in accordance with FAA hazmat guidelines and policies, prioritizing the safety of our customers, employees, and the environment.
• Ensure correct shipping label and documentation is completed according to company policies and procedures, guaranteeing that our shipments are accurately tracked and delivered on time.
• Fill out BOL (Bill of Laden) and Airway bills for local, international, and high-value shipments, maintaining accurate records and ensuring compliance with regulatory requirements.
• Assist with managing the Receiving / Unpacking / Shipping Mailbox and provide email responses to incoming inquiries from internal clients, providing exceptional customer service and support.
• Order packaging and supplies used to support the processes for the department, ensuring that our logistics operations are well-equipped and efficient.
• Deliver incoming items and supplies to internal staging areas based on the name of the recipient and department, facilitating seamless communication and collaboration within our team.

Requirements

To be successful in this role, you will need to possess the following qualifications and skills:

• High school diploma required; college degree preferred, demonstrating a strong foundation in logistics, business administration, or a related field.
• 2+ years of employment in a production-based environment preferred, showcasing your ability to work in a fast-paced and dynamic setting.
• Previous SAP experience preferred, highlighting your proficiency in logistics software and systems.
• Ability to be proactive, follow directions, make decisions, problem-solve, and adapt to change, demonstrating your flexibility and resilience in a rapidly evolving environment.
• Excellent verbal, written, and interpersonal communication skills, enabling you to effectively interact with internal clients, carriers, and other stakeholders.
• Proficient computer skills - Microsoft Office, Windows, and other relevant software, ensuring that you can efficiently manage our logistics operations and maintain accurate records.
• Ability to stand for up to 9 hours, lift up to 40 pounds, and handle and operate box cutters, tape machines, tape guns, and air film machine, demonstrating your physical stamina and dexterity.

Nice-to-haves

While not essential, the following skills and qualifications would be highly desirable in a candidate:

• Experience with logistics software and systems, such as SAP or similar platforms.
• Knowledge of FAA hazmat guidelines and policies, ensuring compliance with regulatory requirements.
• Familiarity with international shipping regulations and procedures, facilitating smooth and efficient global logistics operations.
• Certification in logistics, supply chain management, or a related field, demonstrating your expertise and commitment to the field.

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

• Competitive salary and benefits package, reflecting our commitment to your financial well-being and career growth.
• Opportunities for professional development and training, enabling you to enhance your skills and expertise in logistics and customer service.
• Collaborative and dynamic work environment, fostering open communication and teamwork among our logistics professionals.
• Recognition and rewards for outstanding performance and contributions to our team, celebrating your achievements and dedication to excellence.

How to Apply

If you are a motivated and detail-oriented individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to welcoming you to our team at arenaflex! Apply for this job