Sr. AppleCare Product Counsel - Products Law Group

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. Do you love Apple products? Do you love solving problems? Do you enjoy working in a dynamic, fast-paced and exciting environment? Do you enjoy working on matters that touch customers all over the world? As a part of our Product Law Group, you’ll help uphold Apple’s high ethical and corporate standards. You’ll help provide legal support for all our products across the globe. Working for a company that invents entire categories and industries means you’ll be challenged to creatively apply your expertise to rare and often unexplored areas of the law. As a member of the Products & Regulatory Legal Group, you will work with Apple’s engineering, operations, and marketing teams to help create and introduce Apple products to the world. With passion, dedication, and a desire to tackle challenges, you will play a crucial role as we provide the legal support needed for Apple to continue to build cutting-edge technologies. Description You will join a team of attorneys in the Products & Regulatory Legal Group who support teams advising Apple’s service/customer support, engineering, operations, marketing and social media teams on a wide range of issues. You will collaborate with other legal groups and cross-functional business and engineering teams to strategize on global product support and service strategies. You will draft, review, and manage product warranties, service-related agreements, and advise on service policies. You’ll help coordinate, strategize and draft responses to regulatory agency inquiries and investigations. You will review and provide guidance to Apple’s social media and marketing teams on consumer-facing communications. You will also advise Apple management on risk allocation/mitigation, business strategies, and policies. You will play an important role in supporting our service organization in providing award winning technical support and product service to customers around the world who enjoy Apple products.

Minimum Qualifications

• JD degree or equivalent and admission to at least one US state bar
• 8-10 years of experience with general transactional, regulatory, or litigation matters

Preferred Qualifications

• Experience with product counseling, consumer law, and product regulatory issues
• Experience drafting and negotiating complex agreements
• Experience advising on use of generative artificial intelligence
• Ability to handle your own high-volume workload on day-to-day matters
• Ability to prioritize and handle multiple range of matters supporting multiple cross-functional teams
• Ability to distill complex legal concepts into practical guidance for non-lawyers
• Crisp and clear communication style
• Ability to advise executive management, and facilitate teamwork by cultivating relationships, counseling, collaborating, and effectively communicating with teammates and cross-functional partners
• Positive attitude
• Ability to see beyond the precise question asked to larger issues and implications

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $230,500 and $346,500, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant. Apple accepts applications to this posting on an ongoing basis. Apply tot his job Apply To this Job