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Certified Medical Assistant

Remote role Full-time Open position

Certified Medical Assistant @ Midi Health: 👩‍⚕️💻

Midi is seeking a resourceful, professional and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there!

Business impact 📈

  • Maintain accurate patient records
  • Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages
  • Complete a high volume of prior authorizations
  • Perform clinical administrative functions within scope of certification
  • Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages
  • Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation

What you will need to succeed: 🌱

  • National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required
  • Prior experience utilizing the CoverMyMeds system required
  • Experience submitting prior authorizations for weight loss medications electronically and over the phone
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