Demonstration Specialist

ResponsibilitiesJob Title: Demonstration Specialist - US

• Product Knowledge: Acquire and maintain in-depth knowledge of the products and services.  Stay informed about industry trends and competitors’ offerings.
• Demonstrations: Conduct live demonstrations of products or services to potential customers.  Showcase key features and benefits in a compelling and informative manner.
• Customer Engagement:  Interact with customers in a friendly and approachable manner.  Answer questions and address concerns effectively to enhance customer satisfaction.
• Sales Support:  Assist in the sales process by providing product information and encouraging customer interest. Work collaboratively with the sales team to meet or exceed sales targets.
• Event Coordination:  Participate in promotional events, trade shows, and product launches.  Set up and maintain demo stations, ensuring a visually appealing and organized presentation.
• Feedback and Reporting: Gather customer feedback and provide insights to improve product offerings.  Prepare and submit regular reports on demonstration activities, customer interactions, and sales performance.

• Bachelor's degree in Healthcare, Business Administration, and/or Marketing and/or a related field medical/pharma/science field (or equivalent level of practical technical experience in radiology)
• Proven experience in product demonstrations, sales, or customer service
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Proficiency in CRM and/or CSM software and data analysis tools.
• Ability to multitask, prioritize, and manage time effectively.
• Strong relationship-building skills
• Strong attention to detail.
• Proven ability to build and maintain influential customer relationships.
• Superb verbal and written presentation and communication skills
• Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit.

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. 
• Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, RadNet and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
• Practices universal safety precautions.
• Promotes good public relations on the phone and in person.
• Adapts and is willing to learn new tasks, methods, and systems.
• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
• Consistently adheres to the time management policies and procedures.
• Completes job responsibilities in a quality and timely manner.