Coordinator, Sales Support; Group
Position: Coordinator, Sales Support (Group)
Overview
This role is based at our corporate office in Dallas, TX. This position is part of a Sales Support Team that coordinates the administrative, auditing, reporting, lead management, and Request for Proposal (RFP) management efforts for Hilton Sales. As a Sales Support Coordinator, you will support the team by freeing up sellers' time, driving efficiency and governance to maximize performance and achieve results. You will audit and handle administrative needs of the Sales team and support reporting and lead RFP management for multiple Hilton Sales teams. You will collaborate across management levels and help eliminate duplicated efforts while supporting automation and optimization of new services. How We Will Support You
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares:
Employee stock purchase program (ESPP) with a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
How You Will Make An Impact Your role is important and below are some of the fundamental job duties that make your work unique. What Your Day-to-day Will Look Like
- Manage multiple groups and meeting space leads through Salesforce.
- Work as the dedicated follow-up for accounts and account owners, and support for both customers and hotels.
- Manage coverage for your Sales team to address out-of-office situations, customer and hotel needs, and support for accounts.
- Perform a daily review of available performance reporting focused on business demands and develop action plans to address opportunities within your respective Sales team.
- Manage different administrative and/or ad hoc projects.
How You Will Collaborate With Others
- Collaborate and create documentation for both internal and external customers.
- Participate in recurring, informative, team-building, and cross-team events with the sales teams.
- Partner with Commercial and IT teams on Sales system improvement testing.
What Deliverables You Will Take Ownership Of
- Participate in and help complete annual departmental objectives.
- Build ideas to troubleshoot the team's current stressors and contributors to work/life balance, and identify areas where time or resources are being wasted.
Why You ll Be A Great Fit You Have These Minimum Qualifications
- One (1) year strong administrative and support experience
- Proficiency in Microsoft Office applications including advanced Excel functions (VLOOKUPS, Pivot Tables, etc.)
- Experience/exposure within the travel and/or sales support industry
- Work a hybrid work schedule with 3 days onsite in our Addison, TX office and 2 days working from home
It Would Be Useful If You Have
- Experience with systems that power Hilton's sales infrastructure (e.g., Salesforce, Cvent)
- Fluent in English and Spanish (both written and verbal)
What It Is Like Working For Hilton Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. We have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and is consistently named among the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process. Work Locations Hilton - Shared Services - Dallas Schedule Full-time Brand Hilton Corporate Shift Day Job Job Level Team Member Job Sales and Marketing #J-18808-Ljbffr Apply tot his job Apply To this Job