Experienced Full Stack Telesales and Customer Service Agent – Life Insurance Sales and Customer Engagement
Are you a passionate and dedicated Licensed Life Insurance Agent looking for an exciting opportunity to grow your skills and career? Look no further! arenaflex is searching for enthusiastic professionals to join our dynamic team of top-notch Telesales agents. This unique role is perfect for those who excel in sales and customer service, giving you the chance to connect with interested customers and handle inbound service calls all from the comfort of your own home!
About arenaflex
arenaflex is a leading provider of life and health insurance, annuities, financial services, and workforce benefits solutions. Our customers work hard to save for the future, and we help protect their health, income, and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents, and independent partner agents guide individuals, families, and businesses through a lifetime of financial decisions. We are financially strong and well-positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork.
Job Summary
As a Licensed Telesales and Customer Service Agent, you will be responsible for making sales calls, including follow-up calls to prospective customers, handling inbound sales and customer service calls, and learning and complying with Federal and State legal requirements and standards. You will be working in a dynamic and fast-paced environment, where you will have the opportunity to grow your skills and career.
Responsibilities
* Making sales calls, including follow-up calls to prospective customers (no cold calls)
- Handling inbound sales and customer service calls that are routine and typically follow standard procedures
- Learning and complying with Federal and State legal requirements and standards
- Good oral and written communication skills
- Good organizational skills
Requirements
* Have an active Life Insurance license in your resident state
- High school diploma or GED required; bachelor's degree preferred
- Having 2 years of customer service, sales, insurance industry, or call center experience
- Comfortable working on a computer, including working with email and CRM systems
- High-speed, hardwired internet connection with 100 Mbps download and 10 Mbps upload in your home
- Being willing to relinquish any other appointments. Exclusive appointments with arenaflex are required for this opportunity
Benefits
* Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with company match
- Short-term and long-term disability insurance
- Paid time-off and corporate holidays
- Paid parental leave
- Company-paid life insurance
Work Environment
arenaflex is committed to providing a flexible and inclusive work environment. We encourage our associates to work from home, and we provide the necessary tools and resources to ensure their success. Our associates who live within a 60-mile radius of a corporate office have access to come into that office, while those who live outside of this radius may perform this role full-time from home from any US-based location, as long as they are willing to work central or eastern time zone hours.
Career Growth Opportunities
arenaflex is committed to providing opportunities for career growth and development. We offer training and development programs to help our associates build their skills and advance their careers. Our associates have the opportunity to work on challenging projects, take on new responsibilities, and develop their leadership skills.
Compensation
The hourly pay for this position is between $15.18 and $18.55 per hour, depending on your location and relevant work experience. You will also be eligible for a monthly sales incentive with no chargebacks, and if you are bilingual in Spanish, you can earn additional base hourly pay.
How to Apply
If you are a motivated and dedicated individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our culture, and to submit your application.
Equal Opportunity Employer
arenaflex is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
ReqID : JR168899
Job Type : Full time
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