Remote Data Entry/Order Management Specialist – Indianapolis Resident

At arenaflex, we're dedicated to providing exceptional customer experiences through innovative solutions and a passion for excellence. As a Remote Data Entry/Order Management Specialist, you'll play a vital role in driving our mission forward by delivering top-notch order processing and customer support services. If you're a detail-oriented, tech-savvy individual with a passion for customer satisfaction, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative workforce solutions, empowering businesses to thrive in an ever-changing landscape. With a commitment to excellence and a passion for customer satisfaction, we're dedicated to delivering exceptional results and fostering a culture of growth and development. Our team is comprised of talented individuals who share a common goal: to make a meaningful impact in the lives of our customers and our community.

Job Responsibilities

As a Remote Data Entry/Order Management Specialist, you'll be responsible for:

• Processing customer purchase orders to meet customer and company commitments
• Striving to continually improve the level of customer satisfaction through timely and efficient order processing
• Receiving, editing, and entering incoming customer purchase orders in an accurate and timely manner
• Reviewing, verifying, and making corrections as necessary to orders to ensure accurate information and order specifications
• Contacting customers to resolve unclear issues and ensuring compliance with regulations, policies, and procedures
• Managing orders in the business system through the entire order cycle
• Gathering information for measurement, analysis, and reporting
• Collaborating with cross-functional teams to drive business results and improve processes

Essential Qualifications

* 3-5 years of data entry and/or customer support experience

• Customer interaction experience is preferred
• Computer experience, including use of MS Word, MS Excel, MS Outlook, and Oracle experience is required
• Education: High School Diploma or GED
• Background Check
• Able to Lift 20 pounds
• Drug Test

Preferred Qualifications

* Associate's Degree

• Experience with CRM and/or ERP business systems
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Skills and Competencies

* Strong attention to detail and accuracy

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Proficiency in MS Office, including Word, Excel, and Outlook
• Experience with Oracle and other software platforms
• Ability to learn new software and systems quickly

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Remote Data Entry/Order Management Specialist, you'll have access to:

• Paid training and onboarding programs
• Ongoing coaching and feedback
• Opportunities for professional development and advancement
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

Work Environment and Company Culture

As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our company culture is built on a foundation of trust, respect, and open communication. We're committed to fostering a positive and inclusive work environment that encourages collaboration, creativity, and innovation.

Compensation, Perks, and Benefits

* Competitive hourly rate: $17.00 per hour

• Weekly paychecks
• Direct Deposit or Cash Card pay options
• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan
• Paid time off and holidays
• Opportunities for professional development and advancement

How to Apply

If you're a motivated and detail-oriented individual with a passion for customer satisfaction, we want to hear from you! Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [email protected] or 1-800-610-8920. Apply for this job