Experienced Customer Service Representative (Bilingual Preferred) – Memphian Opportunity at arenaflex
At arenaflex, we're on a mission to revolutionize the way people move and live. As a Customer Service Representative, you'll be the face of our exceptional service, ensuring that customers get all the help they need on their journeys. If you're a people person who loves helping others, we want to hear from you!
About arenaflex
arenaflex has been serving do-it-yourself movers and their households since 1945. Our vision is to provide innovative solutions that make moving easier, more efficient, and more enjoyable. With a strong commitment to customer satisfaction, we've built a reputation for excellence in the industry. As a Customer Service Representative at arenaflex, you'll be part of a supportive team that's passionate about delivering exceptional service.
Key Responsibilities
As a Customer Service Representative, you'll be responsible for:
- Assisting customers inside and outside our center with arenaflex products and services
- Using smartphone-based technology to manage rentals and inventory
- Moving and hooking up arenaflex trucks and trailers
- Cleaning and inspecting equipment on the lot, including checking fluid levels
- Answering questions and educating customers regarding products and services
- Preparing rental invoices and accepting equipment returned from rental
- Installing hitches and trailer wiring
- Filling propane (certification offered through arenaflex upon employment)
- Driving a forklift (certification offered through arenaflex upon employment)
- Participating in ongoing continuous arenaflex education through arenaflex University
Minimum Qualifications
* Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
- Mechanically inclined a plus
Work Environment
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
Benefits and Perks
As a Customer Service Representative at arenaflex, you'll enjoy:
- Competitive compensation and benefits package
- Opportunities for advancement and career growth
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Preferred Qualifications
* Bilingual or multilingual skills
- Previous customer service experience
- Experience working in a fast-paced environment
- Ability to work independently and as part of a team
- Strong communication and problem-solving skills
Why Join arenaflex?
At arenaflex, we're committed to creating a culture of health and wellness. We offer a supportive work environment, opportunities for growth and development, and a competitive benefits package. If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply.
How to Apply
To apply for this exciting opportunity, please visit our website at [insert link]. We can't wait to hear from you!
Note:
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment for all employees. Apply for this job