Experienced Seasonal Chat & Phone Tech Support/Customer Service Representative – Inbound Call Center
At arenaflex, we're not just looking for customer service representatives – we're seeking passionate, empathetic, and tech-savvy individuals who can deliver exceptional support experiences to our clients' customers. As a Seasonal Chat & Phone Tech Support/Customer Service Representative, you'll be part of a dynamic team that's dedicated to creating memorable moments for our customers, teams, and friends. If you're ready to take your career to the next level, join us at arenaflex and discover a world of opportunities!
About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our mission is to Create Connection. Value Conversation. We believe that every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other.
Responsibilities
As a Seasonal Chat & Phone Tech Support/Customer Service Representative, you'll be responsible for:
- Providing basic technical support via phone or chat to our clients' customers
- Interacting and communicating effectively with a variety of customers to deliver an exceptional support experience
- Resolving customer issues in a timely and professional manner
- Collaborating with our team to ensure seamless customer experiences
- Participating in ongoing training and development to stay up-to-date on the latest technologies and best practices
- Working in a fast-paced, dynamic environment with a focus on continuous improvement
Work with Us and You'll Enjoy
* Working from home with the flexibility to create your own schedule
- Computer equipment provided to ensure you have the tools you need to succeed
- Full-Time Schedule with the opportunity to become permanent
- $14/hour and incentive opportunities to reward your hard work and dedication
- Hands-on, 100% paid training to ensure you're equipped with the skills and knowledge you need to succeed
- Internal Mobility (84% of our managers are promoted within) to help you grow your career
- Employee discounts and referral bonuses to show our appreciation for your hard work
- EverBetter wellness program to support your physical and mental well-being
Location Requirements
* Must live in the United States
- Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
- For this role, applicants must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
Qualifications
* Flexible to the needs of the business
- Must have a High School Diploma or GED Equivalent
- 18 years of age
- Ability to work in a fast-paced, dynamic environment
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills and knowledge of Microsoft Office
Equipment and Internet Requirements
* You must have the following: + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair
Why arenaflex?
At arenaflex, we're committed to creating a positive and inclusive work environment that supports the growth and development of our employees. We believe in:
- Empowering our employees to make a difference in the lives of our customers
- Fostering a culture of innovation and continuous improvement
- Providing opportunities for growth and development
- Recognizing and rewarding our employees' hard work and dedication
- Supporting our employees' physical and mental well-being
How to Apply
If you're ready to take your career to the next level and join a dynamic team that's dedicated to creating memorable moments for our customers, teams, and friends, apply now! Visit our website at [www.arenaflex.com](http://www.arenaflex.com) and click on the "Apply" button to submit your application.
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer. We prohibit discrimination of all kinds, whether directed at associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. We're committed to creating a diverse and inclusive work environment that supports the growth and development of our employees.
Contact Us
If you have any questions or would like more information about this opportunity, please don't hesitate to contact us. We're always happy to hear from you! Apply Job! Apply for this job