Experienced Part-Time Pharmacy Technician & Customer Service Representative – Remote Opportunity at arenaflex
Are you a detail-oriented and customer-focused individual with a passion for the healthcare industry? Do you have experience as a pharmacy technician and a knack for providing exceptional customer service? If so, we invite you to join arenaflex as a part-time Pharmacy Technician & Customer Service Representative. In this role, you will have the opportunity to work remotely, providing top-notch support to our clients while enjoying a flexible schedule and a competitive compensation package.
About arenaflex
arenaflex is a leading provider of innovative solutions in the healthcare industry. Our mission is to deliver exceptional customer service, provide cutting-edge technology, and foster a culture of collaboration and growth. As a remote employee, you will be an integral part of our team, working closely with our Data Entry Manager and other colleagues to ensure seamless communication and efficient operations.
Key Responsibilities
As a part-time Pharmacy Technician & Customer Service Representative at arenaflex, your primary responsibilities will include:
- Answering Phones and Responding to Orders: You will be responsible for answering incoming calls, responding to orders, re-orders, and general customer inquiries in a timely and professional manner.
- Handling and Resolving Client Complaints: You will work closely with clients to resolve any issues or concerns they may have, providing empathetic and effective solutions to ensure their satisfaction.
- Triage Incoming Faxes: You will triage incoming faxes by facility/department and in accordance with cutoff times, ensuring that all orders are processed efficiently and accurately.
- Clarifying Orders: You will clarify orders as needed, ensuring that all necessary information is obtained and that orders are processed correctly.
Requirements
To be successful in this role, you will need to possess the following qualifications and skills:
- Active NJ Board of Pharmacy, Pharmacy Technician License: You must hold an active license as a pharmacy technician in the state of New Jersey.
- Previous Experience in Pharmacy: You must have previous experience working in a pharmacy setting, with a strong understanding of pharmacy operations and procedures.
- LTC Pharmacy Experience Preferred: While not required, experience working in a long-term care (LTC) pharmacy setting is highly preferred.
- Knowledge of Brand Name and Generic Medications: You must have a strong understanding of brand name and generic medications, including their uses, side effects, and interactions.
- Strong Attention to Detail and Organizational Skills: You must be able to work accurately and efficiently, with a strong attention to detail and organizational skills.
- Moderate to Advanced Computer Skills: You must have moderate to advanced computer skills, including experience with data entry software and other relevant systems.
- Great Telephone Etiquette: You must possess excellent telephone etiquette, with the ability to communicate effectively and professionally with clients.
- Frameworks / ECM Knowledge a Plus: While not required, knowledge of frameworks and electronic medical records (EMRs) is a plus.
Preferred Qualifications
* High School Diploma or Equivalent: While not required, a high school diploma or equivalent is preferred.
- Certification as a Pharmacy Technician: Certification as a pharmacy technician is highly preferred.
Work Environment and Company Culture
As a remote employee at arenaflex, you will have the flexibility to work from the comfort of your own home or office. Our company culture is built on collaboration, innovation, and a commitment to excellence. We value diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.
Compensation and Benefits
arenaflex offers a competitive compensation package, including:
- Competitive Salary: A competitive salary that reflects your experience and qualifications.
- Benefits Package: A comprehensive benefits package that includes health, dental, and vision insurance, as well as a 401(k) plan.
- Flexible Scheduling: The flexibility to work from home or office, with a schedule that meets your needs.
- Professional Development Opportunities: Opportunities for professional development and growth, including training and education programs.
How to Apply
If you are a motivated and customer-focused individual with a passion for the healthcare industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
Equal Employment Opportunity Statement
arenaflex is an equal employment opportunity employer, committed to employing a diverse workforce without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.
Apply Now
To apply for this exciting opportunity, please visit our website at [insert website URL]. We look forward to hearing from you! Apply for this job