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Experienced Senior Customer Business Manager – Driving Growth and Innovation in Consumer Goods

Remote role Full-time Open position

Are you a seasoned professional with a passion for driving business growth and innovation in the consumer goods industry? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? Look no further than arenaflex, a leading global consumer goods company dedicated to creating better care for a better world. As an Experienced Senior Customer Business Manager at arenaflex, you will play a critical role in driving business growth and innovation across our iconic brands, including Huggies, Kleenex, Cottonelle, Scott, Kotex, Poise, Depend, and Kimberly-Clark Professional. You will be responsible for developing and executing joint business plans with key customers, such as H-E-B, to deliver financial goals and metrics that drive business success.

About arenaflex

arenaflex is a global leader in the consumer goods industry, with a rich history of innovation and a commitment to creating better care for a better world. Our legendary brands are used by millions of people around the world every day, and we're always looking for talented professionals like you to help us drive growth and innovation. At arenaflex, we're led by purpose and driven by our commitment to sustainability, inclusion, wellbeing, and career development. We believe in empowering our employees to have purposeful time in the office and partner with their leaders to make flexibility work for both them and the business. Our professional roles focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Key Responsibilities

As an Experienced Senior Customer Business Manager at arenaflex, you will be responsible for:

  • Leading a cross-functional team to develop and execute an Omni-channel joint business plan that delivers financial goals and metrics
  • Driving the development and execution of best-in-class distribution, pricing, shelving, and merchandising (DPSM) programs that support category and arenaflex growth strategies
  • Developing and delivering insights and plans that successfully execute national plans to deliver share growth
  • Tracking progress of key objectives through analysis of business performance and developing corrective actions to close gaps to joint business plan goals
  • Identifying areas where the team can streamline and simplify to focus on the highest value activities
  • Seeking out opportunities to deliver on strategic priorities for the future, such as line reviews, joint business plan development, and innovation summits

Essential Qualifications

To succeed in this role, you will need:

  • A Bachelor's degree and 4+ years of progressive exempt status experience in sales, business, customer management, and customer development
  • Proficient in customer, category, and trade management
  • Strong analytical and problem-solving skills, with the ability to think critically and strategically
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Proven track record of exceeding sales objectives and driving business growth

Preferred Qualifications

* CPG industry experience and K-C customer/retailer account/s experience, ideally working with H-E-B as your customer

  • Proven record of exceeding sales objectives
  • Knowledge of forecasting, supply and demand experience, and shelf reset experience
  • Solid skills in Excel & PowerPoint
  • Experience in Sales, building excellent relationships, excellent oral, verbal, and written communication skills, results and strategy orientation, business intuition, ethical judgment, and decision-making, business management and planning, methodical, creative problem-solving, building solid relationships, statistics, and quantitative business analysis, change management, and team management

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

  • Strong analytical and problem-solving skills, with the ability to think critically and strategically
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Proven track record of exceeding sales objectives and driving business growth
  • Strong business acumen, with the ability to understand and analyze business performance and develop corrective actions to close gaps to joint business plan goals
  • Ability to work effectively in a fast-paced, dynamic environment, with multiple priorities and deadlines
  • Strong leadership and management skills, with the ability to lead and motivate a cross-functional team
  • Ability to build and maintain strong relationships with customers, colleagues, and stakeholders

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an Experienced Senior Customer Business Manager, you will have access to a range of learning and development opportunities, including:

  • Formal training programs and workshops
  • Mentorship and coaching from experienced colleagues
  • Opportunities to attend industry conferences and events
  • Access to arenaflex's online learning platform, which offers a range of courses and training programs
  • Opportunities to participate in cross-functional teams and projects, which will help you develop new skills and gain new experiences

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment, where no two days are ever the same. As an Experienced Senior Customer Business Manager, you will be part of a cross-functional team that is passionate about driving business growth and innovation. Our company culture is built on a foundation of trust, respect, and open communication, and we're committed to creating a workplace that is inclusive, diverse, and supportive.

Compensation, Perks, and Benefits

As an Experienced Senior Customer Business Manager at arenaflex, you will be eligible for a comprehensive benefits package, which includes:

  • Competitive base pay
  • Target bonus
  • Comprehensive benefits suite, including medical, dental, and vision coverage, as well as 401(k) and Profit Sharing plan
  • Flexible savings and spending accounts
  • Diverse income protection insurance options
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare

How to Apply

If you're a motivated and results-driven professional with a passion for driving business growth and innovation, we encourage you to apply for this exciting opportunity. To be considered, please click the "Apply" button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Salary Range

The anticipated base pay range for this role is $101,000-$125,000 USD, depending on location, role, skills, performance, and experience. Apply for this job

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