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Director, Sales Worldwide Accounts (Strategic Accounts)

Remote role Full-time Open position

About the position This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Director, Sales Worldwide Accounts (Strategic Accounts) , you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being relentlessly motivated to grow market share. On the Strategic Account Management team reporting to the Managing Director, you will lead a portfolio of Hilton Sales accounts; you will identify, develop, and lead accounts to drive revenue and incremental market share growth. You will identify, develop, and maintain account ownership. In addition, you will have the opportunity to improve performance through internal and external development.

Responsibilities

  • Guide the overall account planning strategy for your accounts to facilitate growth
  • Aggregate client account-based growth data and evaluate areas of opportunity
  • Qualify accounts and maintain compliance to account governance protocol
  • Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives
  • Be a subject matter expert in all brands and closing the sale with clients
  • Anticipate client needs and develop an approach that is tailored to each client
  • Generate leads and mine opportunities within existing accounts to drive incremental revenue
  • Collaborate with a global cross-functional team including Hilton Direct Partnership Team Members and Hilton Worldwide Sales Specialists to drive total account value and provide total client solutions
  • Support Hilton Direct Leadership in providing account-specific coaching activities to increase sales and optimally use our CRM program
  • Network with business decision-makers and executives to influence positive buying behaviors
  • Model account-based trends on a weekly, monthly, quarterly, and annual basis, compare data with previous years' results and forecast future account-based growth rates
  • Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets
  • Understand industry trends that impact customer buying behaviors and offer innovative solutions

Requirements

  • Ten (10) years of sales/account management experience in the hospitality/travel industry
  • Experience analyzing data and making data-centric recommendations
  • Experience maintaining national and/or global accounts
  • Forty percent (40%) travel time (average)

Nice-to-haves

  • BA/BS Bachelor's Degree
  • In-depth knowledge and use in Delphi or similar property sales management system
  • Experience using Salesforce

Benefits

  • Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • medical and prescription drug coverage
  • dental coverage
  • vision coverage
  • life insurance
  • short-and long-term disability insurance
  • access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount
  • a 401(k) savings plan
  • 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment
  • up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents
  • 10 paid holidays and 2 floating holidays throughout the year
  • up to 5 bereavement days
  • flexible spending accounts
  • a health savings account
  • an employee assistance program
  • access to a care coordination program (“Wellthy”)
  • a legal services program
  • an educational assistance program
  • adoption assistance
  • a backup childcare program
  • pre-tax commuter benefit and our travel discount

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