Marketplace & eCcommerce Analyst

About the position Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. The Marketplace & eCommerce Analyst plays a critical role in driving Haleon’s digital commerce success through strategic management of third-party marketplaces (Amazon, Walmart) and broader eCommerce performance. This role combines marketplace operations, analytics, cross-functional collaboration, and data-driven insights to optimize growth, and deliver exceptional customer experiences. This role will provide YOU the opportunity to lead key activities to progress YOUR career.

Responsibilities

• Marketplace Strategy & Management Develop and execute winning marketplace strategies for Amazon and Walmart that complement Haleon’s broader go-to-market model.
• Manage agency relationships that assist with HLN marketplace strategies
• Partner with the Digital Commerce and internal teams to align marketplace initiatives with brand and sales strategies.
• Monitor account health, resolve catalog and operational issues, and ensure consistent execution of Haleon’s marketplace policies.
• Lead enforcement of reseller policies, working with Legal to manage authorized sellers, brand protection, and compliance.
• Oversee brand registry, counterfeit mitigation, and enforcement of authorized reseller policies
• Price strategy across key ecom partners
• Performance Reporting & Analytics Own monthly and weekly eCommerce performance reporting for Amazon
• Utilize tools such as Power BI, Amazon Vendor Central, Edge Market Share, Flywheel Commerce Cloud, Profitero and internal dashboards to track KPIs, diagnose performance, and uncover growth opportunities.
• Provide actionable insights based on data trends, competitive analysis to accelerate eCommerce growth.
• Build and maintain reporting templates, dashboards, and presentations for internal stakeholders and leadership.
• Cross-Functional Collaboration & Relationship Management Serve as the primary liaison between Haleon’s internal teams (Sales, Marketing, Supply, Media, Legal) and external marketplace partners.
• Foster collaboration across functions to execute initiatives that drive sales, strengthen category leadership, and improve the shopper experience.
• Maintain and communicate key reports and performance updates to internal teams and senior leadership.
• Cultivate strong partnerships with retailer contacts and internal stakeholders to identify and deliver joint business opportunities.
• Critical Win as One Behaviors Champion collaboration and partnership across teams, embodying Haleon’s “Win as One” mindset.
• Foster a culture of continuous improvement, agility, and shared accountability.
• Communicate openly and constructively, enabling straight talk and effective problem-solving.

Requirements

• 5+ years relevant OTC/ CPG/eCommerce experience
• Bachelor’s Degree
• Experience presenting to groups
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with data analysis, performance trends, and reporting.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Experience working with Amazon, ecommerce, marketplaces
• MBA
• Demonstrated success executing account penetration strategy and developing strong relationships with Trade Customer’s Senior Management
• Ability to interpret data from several sources to identify opportunities, forecast business trends and analysis
• Ability to effectively document complex issues and proposals in succinct and persuasive manner.
• Proven experience in Amazon Seller Central (3P), Walmart Marketplace and ideally experience with FBA (Fulfillment by Amazon).
• Strong understanding of Amazon's algorithms, SEO, and fulfillment processes.
• Proficiency in using Amazon Seller Central and other relevant software.

Benefits

• Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.
• This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.
• On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.
• We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

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