Experienced Data Entry Specialist – Alternate Investments (Remote Opportunity)

At arenaflex, we are committed to providing exceptional services to our clients and partners. As a key member of our team, the Experienced Data Entry Specialist – Alternate Investments will play a vital role in ensuring the accuracy and efficiency of our daily operations. This is an exciting opportunity for a motivated and detail-oriented individual to join our remote team and contribute to the success of arenaflex.

About arenaflex

arenaflex is a leading provider of innovative solutions in the financial services industry. Our team of experts is dedicated to delivering exceptional results and building long-lasting relationships with our clients and partners. We are passionate about creating a work environment that is collaborative, inclusive, and supportive of our employees' growth and development.

Job Summary

The Experienced Data Entry Specialist – Alternate Investments will be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. This role requires a high level of accuracy, attention to detail, and strong analytical skills. The successful candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

Key Responsibilities

* Process trade deal purchases in customer profiles and identify/address breaks recognized between arenaflex and the fund companies or transfer agents

• Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
• Perform analysis of complex/escalated issues, test/validation of new innovation enhancements, and provider modifications
• Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
• Engage with Retail and Institutional Service Teams using email, phone, Slack, Overview, and Salesforce
• Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to resolve issues and improve processes

Duties and Responsibilities

* Review and process subscription deals or transfer requests

• Identify and address client/advisor account exceptions
• Ensure regulatory compliance (e.g., 2340 and 15C3-3)
• Reconcile Business, Dividend, and Transactions Breaks
• Resolve discrepancies between BOS and Fund Companies
• Review and analyze correct tax coding and corrections of tax coding errors
• Troubleshoot internal/external system issues or concerns
• Identify and resolve root causes of breaks between arenaflex, the Fund, etc.
• Provide method or innovation service alternatives to Management
• Remediate transfer issues with the Fund or Opposite Firm
• Answer business partner inquiries concerning Fund details requirements/eligibility
• Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
• Promptly and accurately finalize client investing and dividend demands

Essential Qualifications

* High school diploma or equivalent required; associate's or bachelor's degree preferred

• 0-2 years of experience in data entry or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and Google Suite
• Experience with Salesforce and other CRM systems a plus

Preferred Qualifications

* Experience in the financial services industry

• Knowledge of regulatory requirements (e.g., 2340 and 15C3-3)
• Familiarity with data entry software and systems
• Experience with reconciliation and settlement processes
• Strong attention to detail and accuracy

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and Google Suite
• Experience with Salesforce and other CRM systems a plus
• Strong attention to detail and accuracy
• Ability to learn and adapt to new systems and processes

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including:

• On-the-job training and mentorship
• Professional development programs and workshops
• Opportunities for advancement and career growth
• Access to industry-leading tools and technologies
• Collaborative and supportive work environment

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is collaborative, inclusive, and supportive of our employees' growth and development. We offer a range of benefits, including:

• Flexible work arrangements and remote work options
• Competitive salary and benefits package
• Opportunities for professional development and career growth
• Collaborative and supportive work environment
• Access to industry-leading tools and technologies

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and benefits package, including:

• Competitive salary range: $40,000 - $60,000 per year
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) matching program and retirement savings plan
• Flexible work arrangements and remote work options
• Opportunities for professional development and career growth
• Collaborative and supportive work environment
• Access to industry-leading tools and technologies

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and supportive of our employees' growth and development.

How to Apply

If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job