Entry Level Healthcare Position: Program Coordinator

At Home Healthcare is a company dedicated to providing exceptional care for pediatric and community care patients in the comfort of their homes. They are seeking a Program Coordinator responsible for coordinating client care, ensuring compliance with documentation, and supporting office operations.

Responsibilities

• Responsible for accurate and timely preparation and processing of HHS required documents; coordinates care of clients and utilizes task planners appropriately in Outlook. Ensures timeliness and completeness of all documentation
• Monitors payroll and scheduling process to ensure Community Care compliance
• Performs all data entry pertaining to HHS documentation and paperwork from Social Workers; Field Supervisors or any corresponding entity
• Tracks all initial Dr. Orders; supervisory visits and ensures completion of paperwork on new intakes. Mail/Fax/Email paperwork to designated person on a timely basis
• Works closely with office coordinator and field supervisors
• Establishes and maintains rapport with case managers; assist with audits as required
• Adheres to all HHS/ MCO program requirements
• Available for on call rotations as required for all HHS programs
• Accurately and timely log and verify of all program notes for client and worker
• Contacts and communicates with providers to handle payroll discrepancies and issues appropriately
• Maintains compliance with all At Home Healthcare/ Vital Caring policies, procedures, and regulations, including all federal and state laws
• Completes accurate and timely documentation
• Accurately prepares and proofreads letters, memos, spreadsheets and other correspondence
• Maintains a clean and safe work environment
• Makes copies of various documents as required
• Reviews and accurately processes mail and other correspondence daily
• Perform all other duties as requested by supervisor/ management

Skills

• Requires a high school diploma or equivalent
• Excellent organizational skills and ability to effectively handle multiple tasks required
• Professional customer service skills required
• Time management skills required
• Data entry required
• Reliable transportation
• Valid and current auto liability insurance
• Must have and maintain valid Driver's License
• Ability to handle stressful situations in a calm and courteous manner at all times
• Ability to lift up to 50 lbs. and move patients
• Ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds continuously to move objects
• Ability to communicate clearly and make self-understood effectively in face-to-face interactions
• Ability to hear and receive verbal instructions correctly
• Ability to concentrate on fine detail with frequent interruption
• Ability to focus attention on tasks for 10-20 minutes at a time on a continuous basis, 20-60 minutes on occasion
• Ability to understand and relate to specific ideas one at a time
• Ability to remember verbal and written tasks/assignments from a few hours to several day periods
• Position requires sitting approximately 60% of time standing/stooping/bending/climbing approximately 20% of time; and walking approximately 20% of time
• Excellent computer software skills necessary to produce accurate documents and materials required
• Working knowledge of MS Office, Excel or similar software required
• Requires ability to work effectively under minimal supervision
• Exercise excellent, sound professional judgment and maintain confidentiality
• Ability to work well both independently and with others in a shared environment while maintaining a courteous and positive attitude in all situations
• Clerical experience is preferred
• Proficient knowledge of MS Office, Excel or similar software preferred

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